Fitbook

Aidan House, Sunderland Rd, NE8 3HU, Gateshead
Aidan House, Sunderland Rd
NE8 3HU, Gateshead
+441918145300

Opening hours

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Connecting you with monitored and vetted health and fitness professionals.

Our comment from NutritionTOP.co.uk about Fitbook:

Fitbook is a professional and user-friendly platform dedicated to connecting individuals with qualified personal trainers and fitness professionals. Customers have praised Fitbook for its commitment to verifying reviews, ensuring that all feedback is authentic and trustworthy. This process not only helps users make informed decisions but also enhances the overall credibility of the services provided.

The company is known for its exceptional customer service, with team members described as polite, helpful, and highly professional. Many users appreciated the follow-up calls to confirm reviews, which added a personal touch and fostered a sense of trust.

Fitbook's website is noted for being easy to navigate and straightforward, allowing users to quickly find the information they need. The platform has received accolades for its smooth operation and the care shown by its staff during interactions.

In addition to its positive attributes, there have been mentions from users who feel that navigating the platform could be improved for an even better experience, but overall, the response is overwhelmingly positive.

In summary, Fitbook continues to set a high standard in the fitness industry by prioritizing genuine reviews, providing excellent customer support, and maintaining a user-friendly online presence.

NutritionTOP.co.uk cannot guarantee that the professionals and companies listed in the directory have adequate training or health certifications. Most of the companies that appear in the directory are nutritionists and dieticians, but there are also other types of professionals related to the nutrition sector. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consent.

Fitbook: Reviews

5/5 (135 Reviews)
Helen Kruse 3 years ago

Fantastic experience: I left a review for my PT and was contacted very quickly by Fitbook to establish that it was genuine feedback. The advisor was clear and polite. This reassures me that the Fitbook service is well-run and professional and that other reviews I might read on here are truly representative.

Jay C 3 years ago

Fantastic experience: A company that actually verifies reviews? Fantastic! More review sites should take a leaf out of their book.

Wayne Newman 3 years ago

Fantastic experience: Verified reviews are very important to me as I base alot of my decisions when purchasing on reviews, so im glad there is a site making a big thing about verifying review and communicating this, am also very happy to provide feedback, good or bad.

Laurel Hewitt 3 years ago

Fantastic experience: It was good to have the reassurance that my details were not be shared with other companies. Great care and explanation of the reason for follow up contact was made and identity checked before proceeding. It was great to have personal contact and not just put a few stars to say how easy it was to have dealings with Fitbook. I wish them every success going forward

Gemma Jones 3 years ago

Fantastic experience: I spoke to Blaine this morning in relation to validating a review for my personal trainer. He was very professional and explained the process clearly. Think the idea behind FitBook is great and love the way they validate the reviews.

Josh Hanson 3 years ago

Fantastic experience: The website was really easy and clear when leaving a review, all self explanatory. The phone call to verify I initially missed however the voicemail left by one Tom was pleasant and professional. I then phoned up to verify the review and spoke to the other Geordie Tom. He was really easy to speak to, clear and professional in our conversation. As a whole the company is smart, professional and easy to use with staff being easy to communicate with!

Peter Cole 3 years ago

Fantastic experience: It's good, easy to understand and navigate

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Louise Sharp 3 years ago

Fantastic experience: I love the idea behind Fitbook and their aim to make the fitness industry more professional. Tom was great at explaining what they're about and validating my review.

Tracey Russell 3 years ago

Fantastic experience: I think that it’s fantastic that this service exists to ensure that individuals are able to check potential trainers credentials and read current service reviews. The verification of reviews is taken seriously and that is extremely reassuring.

Angela Crosby 3 years ago

Fantastic experience: Professional follow up phone call and very clear and concise information

Mike Willow 3 years ago

Fantastic experience: Hi all. I would Recommend Fitbook To find out All your fitness instructors P.T in your area well worthwhile good and friendly place. Make you dreams come true.

Maria Clercin 3 years ago

Fantastic experience: Very pleasant with no pressure.

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David Kennedy 3 years ago

Fantastic experience: The guys that run Fitbook are genuine, down to earth and professional. Speak volumes on how far they have came over such a horrific year we have all had, anyway I've used fitbook to get the right PT so I can rid myself of this lockdown fatness and fitbook have have been awesome in helping with what I need, I highly recommend

Janet Dickie 3 years ago

Fantastic experience: It was easy to leave feedback about my recent experience with a registered personal trainer. I was then contacted by a friendly professional to verify my review. This gives real assurance that these reviews can be relied on.

Sam Price 3 years ago

Fantastic experience: Really positive experience with them! Quick and easy to get set up, and the team were very friendly throughout.

John Robinson 3 years ago

Fantastic experience: Great staff

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Andi Boultwood 3 years ago

Fantastic experience: Very responsive - Blaine was easy to communicate with and flexible in how we communicated

Kelly Lovesy 3 years ago

Fantastic experience: Lovely to have a follow up call regarding a review I left. Which is very professional and great customer services. Many places these days do not have great customer services. So when businesses do it’s great, they deserve the recognition for it ! :)

Carl Vernalls 3 years ago

Fantastic experience: Polite and clear on the phone. Website was easy to navigate.

Rose J 3 years ago

Fantastic experience: Professional team, great service and easy to use

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Kieran Levison 3 years ago

Fantastic experience: Great people. Great company.

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Hajnalka Berkone 3 years ago

Fantastic experience: Team members are polite and professional. It was easy to use the website and easy set up.

Eli Andam 3 years ago

Fantastic experience: Originally used the platform as I was requested to produce a review from a training plan recently purchased. With an extensive vetting process which I experienced, I believe that this is a great way of ensuring no review is fabricated adding reliability to the site. As I look towards my own career in personal training, this is a useful platform which I hope to use.

sharon weir 3 years ago

Fantastic experience: Easy to use.

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Kelly Orrock 3 years ago

Fantastic experience: I love fitbook. Such an easy website to use and a great way to find a professional and reliable personal trainer. Look forward to seeing what comes from them next.

Dee Johnson 3 years ago

Fantastic experience: I had a very nice nice call from one of the team at, Fit-Book, to check that their users were getting the correct feed back which shows me the care about their customers.

Helen Dyke 3 years ago

Fantastic experience: Quick and professional

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Jo Russell 3 years ago

Fantastic experience: The website is easy to use and straightforward. It's also great to know that they contact reviewers to check for authenticity as fake reviews have become such a big issue.

Ross Berriman 3 years ago

Fantastic experience: Easy to review

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Olivia Poole 3 years ago

Fantastic experience: Really easy to use the website. Team members were lovely and polite. Would definitely recommend to anyone!!

Lee Bolton 3 years ago

Fantastic experience: The agent I spoke to (Blaine) was professional and interested in hearing my feedback

Vickie Hulse 3 years ago

Fantastic experience: Excellent service, Blaine called up to verify my review - professional and courteous

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Bianca Marin 3 years ago

Fantastic experience: Impressed that all the reviews are being verified. Very professional!

Charl Byrne 3 years ago

Fantastic experience: Fantastic service from start to end. Having the Fitbook profile allows me to show prospective clients what my current clients think of me. The communication from the team is always friendly & professional.

Leo Blay 3 years ago

Fantastic experience: The Fitbook service is seamless and very user friendly. I had a telephone call with one of the advisers regarding a professional on their roster and they very kindly facilitated the transfer of information. Dealing with Fitbook is pleasant and put me at ease. Will continue to use

Liaise Edwards 3 years ago

Fantastic experience: Very friendly and professional team

Jordon Ransford 3 years ago

Fantastic experience: Fantastic communication and brilliant website design. Been with Fitbook for about 5 months now and felt very comfortable with talking to the team and they’ve gone above and beyond with dealing with the impact covid has had on us all.

Jake Allam 3 years ago

Fantastic experience: Great business with top quality customer service which is rare these days

Daniel Holland 3 years ago

Fantastic experience: Fit book is a great platform to search for the services you need or to promote your own services. The easy to navigate website makes it so quick to get to the information you’re after. I loved how in depth they take the reviews it allows for a lot more serious and professional service to its customers The customer service from the team at fitbook is faultless, they are always there to take your calls and help with any issues you may have

Fitbook
Fitbook

Thank you, Daniel!

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David 999 3 years ago

Fantastic experience: Very professional team , that care very much about both clients and personal trainers and they offer lots of great advice always paying great attention to details. I am definitely happy to list my business with them and they have so far give me lots of help in making my business even more successful. Thank you very much FITBOOK and wishing you a continuing great 2021! David Barnett

Fitbook
Fitbook

Thank you, David :)

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Ankur Amin 3 years ago

Fantastic experience: Great guys to work with, loving the communication, keep up the amazing work guys!

Jenessa The whole body coach 3 years ago

Fantastic experience: What i really like about this company is what they stand for and that they are striving to achieve transparency in this industry and showcase each fitness professionals profile. They are fantastic at contacting you to make sure you have the best chance of success.

Michelle Waller 3 years ago

Positive experience: Very professional and understanding call centre team.

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MaxZeeMize Fitness 3 years ago

Fantastic experience: Throughout the year of 2020 whilst the world was on a stand still and business was closing. Fitbook took upon themselves to contact me personally and checked on me regularly and Tom even called me on my Birthday , which is something so touching to have a company who cares for its members. I appreciate all that you have been and done for me during these tough times, when everyone seems to be busy yet in a stand still. Fitbook took it upon themselves to reach out to me.. Thank you so much for your love, your guidance, your mentorship, your passion and caring yet professional at all time. So Thank you for being a Rock... Love Zee

Fitbook
Fitbook

Thank you, Zee :)

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Hannah Rundle 3 years ago

Fantastic experience: Really personal, professional and supportive staff. They truly care about our businesses.

Fitbook
Fitbook

Thank you, Hannah :)

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Matthew Sedgewick 3 years ago

Fantastic experience: The website was super easy to navigate in order to find a professional that was well qualified to suit my needs - If you're searching for massage, PT, online coaching, martial arts, etc you've found the right place!

Fitbook
Fitbook

Thanks for the great review, Matthew :)

michael keegan 3 years ago

Fantastic experience: Blaine is God

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Capture Confidence 4 years ago

Fantastic experience: Blaine is a really well informed and polite bloke to speak to. The service is thorough and fair. Good times

Holly Court 4 years ago

Fantastic experience: Very professional website, easy to use and understand

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Whatsformeis4me 94 4 years ago

Fantastic experience: Good layout and easy to use

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Paul Elliott 4 years ago

Fantastic experience: A really well designed and easy to use site that is also free! I think this is a great way to research and find a PT. I also enjoy some of the articles around training & fitness.

Laura T 4 years ago

Fantastic experience: Was nice to get a call verifying a review! Website, from a reviewers perspective is fast and easy. And thank you for not making it one of those "click all the motorbikes" verifications

Nicole James 4 years ago

Fantastic experience: Very pleasant and friendly- approval of review highlights the professionalism

Emily Thompson 4 years ago

Fantastic experience: Fitbook is a great way to find personal trainers and nutritionists who can help you to achieve your goals. Their communication and support is great!

John MacDonald 4 years ago

Fantastic experience: Efficient and thorough

Hayley Lynn 4 years ago

Fantastic experience: Very pleasant phone call after leaving a review for a massage I received to verify my review. This gives me even more confidence in the service provided as they got to extra lengths to ensure reviews left are honestly and trustworthy.

Alan Peevers 4 years ago

Fantastic experience: Great service and friendly people. Most importantly, they are focused on providing totally genuine and reliable information in a sector that sorely needs it.

salman ishaq 4 years ago

Fantastic experience: Great service from staff

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Robyn Cannon 4 years ago

Fantastic experience: Really great staff, easy to use page and found exactly what I needed easily

Shirley Cathcart 4 years ago

Positive experience: This website ensures that there is confidence in the members who sign up due to the checks done to validate reviews.

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Craig Robe 4 years ago

Fantastic experience: A great site and a great idea to help people find and review fitness professionals and businesses

Joshua Gateshill 4 years ago

Fantastic experience: Extremely easy to use and a very smart service. I felt comfortable selecting a trainer, knowing that everyone is qualified, insured and background checked

Daniel Holmes 4 years ago

Fantastic experience: Excellent service provided. Makes finding the perfect professional that much easier!

Michael Wright 4 years ago

Fantastic experience: Found my PT on fitbook and they have been great, using the website was easy and the team at fitbook are very helpful and Knowledgeable... Highly recommend!

Ashleigh Kane 4 years ago

Fantastic experience: Very friendly advisor made me feel comfortable & explained the process very well, highly recommend

Daniele Deltodesco 4 years ago

Fantastic experience: Best way to find yourself a personal trainer

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Santana Bruce 4 years ago

Fantastic experience: Fantastic services! Would highly recommend this company. Its helped my fitness progression immensely! Will definitely be using them again. Well done FITBOOK team.

Taylor Bruce 4 years ago

Fantastic experience: Great experience from the team, look forward that using their services again in the future. Thank you to the team @fitbook Taylor x

Rebecca hickey 4 years ago

Fantastic experience: Really professional and helpful. Would recommend especially to those who are just starting their journey and don't know where to start and need a helping hand.

Lewis Gibson 4 years ago

Fantastic experience: Great Idea of a company, helping everyone out who is in the fitness industry and especially who has just started out. Lewis Gibsk

Alisha Dodds 4 years ago

Fantastic experience: Great and professional! Would and will recommend to everyone looking for help with the their business!

Kathryn Ryan 4 years ago

Fantastic experience: I found fitbook a great site for helping me to decide who I wanted to go with for my personal training. Prior using this site I hadn't realised how fitness companies and trainers differ . I feel confident now knowing people who are helping to achieve my fitness goals are actually qualified and experienced and know what they are doing . Fitbook have been a great help . They are always on hand to help. Great service, I would definitely recommend.

Craig Sillett 4 years ago

Fantastic experience: Great idea and great set up

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Marie Barry 4 years ago

Fantastic experience: Fit book has filled a gap in the market. Taken the legwork out of finding a reputable trainer. Well done

Christopher Darnell 4 years ago

Fantastic experience: Fantastic communication and very professional efficient service

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Tom Ryan 4 years ago

Fantastic experience: Great website, easy to use, I wanted details of professional PTs in my area who had credibility and were reliable with a good reputation for their work. The site helped me with my final choice. Great work.

Martin Ginnelly 4 years ago

Fantastic experience: Needed a PT and went through this site and it was top notch sorted a PT near me and I’m 2 stone down all because of this site. Highly recommended

Jacqueline Ryan 4 years ago

Fantastic experience: Very professional, helpful and friendly, really great service, definitely recommending Fitbook to friends, thanks Fitbook!

Mick Ryan 4 years ago

Fantastic experience: Found my PT through fitbook, left a review and Tom called me the next day to verify and that it was not a fake review. Very pleasant and professional, excellent business.

Caroline Mak 4 years ago

Fantastic experience: You’re doing an amazing job @fitbook! Takes all the stress out of finding a good PT! Keep up the good work!

David Carter 4 years ago

Fantastic experience: I have been training with Rai for over three years now, dropping from XXXL to Medium clothes size, improving my physique, strength, endurance and confidence along the way. Rai continuously inspires and motivates clients with personalised plans geared toward their own personal goals and keeps in regular contact to ensure we are kept on track with training and nutrition. Rai always gives 100% and can help you achieve whatever goals you are working towards with his vast knowledge and natural enthusiasm. Would highly recommend Rai to anyone looking to improve their wellbeing.

Selina 4 years ago

Fantastic experience: Very clear and easy to understand. Good quality and helpful customer service.

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Rachael Scott 4 years ago

Fantastic experience: The guys are always really polite and grateful, its a pleasure to speak to them on the phone! Really reliable and well executed service, I always tell my friends to check new trainers out using this website now!

Grace Johnson 4 years ago

Fantastic experience: I found using Fitbook was an easy way to post my review about my previous personal trainer! I found the process clear, simple and not over complicated. I liked the fact that Fitbook contacted me to check my review before they posted it. I thought that this was professional and shows that each review on the site is legitimate. Employees are pleasant on the phone and communicate well. Although I haven’t used Fitbook to find a personal trainer, I would definitely use it in the future!

Jessica Senior 4 years ago

Fantastic experience: Fitbook are great for promoting my personal trainer. They are friendly and keen to help the people they are promoting

Sarah-jayne edgar-brown 4 years ago

Fantastic experience: Blaine called to confirm my feedback. I think this is good as if you are using fitbook to find a PT you can be sure all feedback is genuine. Very polite & followed up with an email as I explained I was in work.

Adam Gittings 4 years ago

Fantastic experience: I've been working with Fitbook since the start of lockdown and they have been great so far. Especially since the gyms re opened I have noticed a big change in the quality of there service. They have always been available if I need help with anything and I have found their service very helpful

Jess Close 4 years ago

Fantastic experience: Both phone calls have been really polite and professional and I felt happy to give information as both callers were lovely and not push. Blaine called me today and wished me well when I told him I was pregnant which is a really thoughtful thing to do

Chris Wood 4 years ago

Fantastic experience: Contacted me to vet a review. Employee (Blaine) was really polite and helpful.

ThePartypopper 4 years ago

Fantastic experience: Blaine is very helpful, fitbook has great customer service.

Neil Wallas 4 years ago

Fantastic experience: Absolutely brilliant service will recommend to anyone. Friendly people and helpful. Also I felt more confident in my self. Thank you for all the help

David Brown 4 years ago

Fantastic experience: Highly recommended '5 star' service

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Graeme 4 years ago

Fantastic experience: Great to have a review site that actually has fully verified reviews which you can trust. The follow up call was handled very professionally. Been really impressed with the service throughout.

Daniel Pearson 4 years ago

Fantastic experience: Really know there stuff and very professional. Would definitely recommend. Thank you.

christopher errington 4 years ago

Fantastic experience: Great Company, and friendly staff!

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Lisa Thompson 4 years ago

Fantastic experience: Blaine is really helpful and professional. He’s an asset to fitbook and I highly recommend!

sophie davies 4 years ago

Fantastic experience: Used the site to find a physio. It was really good to use and the physio I found was excellent. Was reassuring to see all the accreditations and great reviews. The customer service from the Fitbook team was fantastic, I couldn't recommend this company high enough.

Stefan Storer 4 years ago

Fantastic experience: Great customer service and they are very quick to help and answer any enquiries made!

Brashy Brash 4 years ago

Fantastic experience: Following lockdown and given I am no longer 21, I was looking to see what fitness programmes were available and found Fitbook. The website is very straightforward and easy to navigate and I found a wide range of exactly what I was after. Everything from interesting articles, nutritional info, dos and don'ts, programmes that fit my needs in my area. I highly recommend Fitbook if you are a beginner looking to improve your health and fitness, or an experienced exerciser looking to freshen up your training and looking for something new. Great job so far, excellent customer service combined with a very slick website.

Sean Phelan 4 years ago

Fantastic experience: Fantastic service, cant say enough good things about these guys, amazing work and go out of their way to help you, would definitely recommend them to anyone!

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