The Westminster Physiotherapy and Pilates Centre
Information about The Westminster Physiotherapy and Pilates Centre
SW1W 0EN, London
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: (closed)
Our comment from NutritionTOP.co.uk about The Westminster Physiotherapy and Pilates Centre:
The Westminster Physiotherapy and Pilates Centre is a highly recommended practice in the UK, known for its exceptional service and skilled staff. Many clients have shared their positive experiences, highlighting the following key aspects:
- Expert Staff: The physiotherapy team, including Kione, Merve, and Agia, have been praised for their deep knowledge, attentiveness, and personalized treatment plans tailored to each individual's needs.
- Effective Treatments: Numerous clients reported significant improvements in their conditions, including back pain relief, shoulder rehabilitation, and recovery from sports injuries, thanks to the hands-on and thorough approach of the practitioners.
- Welcoming Environment: The centre has a friendly and supportive atmosphere, with many users appreciating the helpfulness of the reception staff, particularly Rose.
- Professionalism: Clients have commented on the high level of professionalism exhibited throughout the facility, from booking appointments to the quality of care during therapy sessions.
While most experiences were overwhelmingly positive, a few clients noted issues with punctuality in service. Nevertheless, the overall feedback suggests that The Westminster Physiotherapy and Pilates Centre is a go-to place for physiotherapy and rehabilitation, providing effective solutions and excellent customer service.
The Westminster Physiotherapy and Pilates Centre: Reviews
Fantastic experience: Have visited them several times over the years for different issues, overall it's a fantastic practice. Would highly recommend. Kione was brilliant at diagnosing and treating.
Fantastic experience: Very good, and specific, pilates session. Both physio and pilates have been super helpful.
Fantastic experience: Excellent session when I had been in some discomfort ,Kione was caring and thorough, and felt improvement as a result.
Fantastic experience: Merve Izol has treated me for the last 6 months for a couple of issues which had a huge impact on my mobility. She has been tireless in her support and encouragement, together with a deep knowledge and understanding of her subject has made all the difference to my recovery. She explains things and has been patient and I trust her implicitly. She is also a great person. I could not recommend Merve more highly.
Fantastic experience: I went to WPP with a very sore knee from over training leading up to the marathon. Thea managed to skilfully fix my knee so it no longer hurt and enabled me to run the marathon. Thank you!
Fantastic experience: I just want to say what a great place WPPC is. I highly recommend this professional, high quality service. I would like to extend a huge thank you to Marve for all the wonderful work she has done with me over the past few weeks.She consistently offers excellent guidance (diagnostic, exercises, Pilates, and recommendations on a personal level) and has assisted me in getting better from back pain.I enjoyed All my pilates sessions thoroughly .Additionally, the welcoming receptionist , always offers assistance and a warm welcome. I appreciate you all and encourage everyone to stop by.
Fantastic experience: I worked with Agia to rehabilitate my shoulder following a sports injury and she did a fantastic job. She amended the rehab programme session to session to push progress and was professional and courteous throughout. I would definitely recommend Agia
Fantastic experience: I've just finished a course of physio for an IT band issue with Sidra, and I really couldn't recommend her more. She's incredibly knowledgable, and takes time to make sure you understand why different activities and stretches are required, as well as giving a varied and effective treatment programme. She's also really lovely, and made the tough sessions something I looked forward to. She's fantastic, and my IT band has made a full recovery thanks to her guidance.
Fantastic experience: I, a newly graduated physiotherapist with chronic neck disc injury, recommend Kione Wilkins for any musculoskeletal condition. His tests and treatments are excellent and I enjoy my sessions with his reasoning and education. His manual therapy like massage and soft tissue really help in the days following with exercise programme post surgery. Top Tier ✔️
Fantastic experience: I attended the Westminster Physio for 5 months for rehabilitation on my shoulder. My physio throughout was Agia and she was amazing. She was attentive and swift in diagnosing my problem, and worked with me over several months to put me back to full health. Would highly recommend!
Fantastic experience: Caroline is truly excellent at helping you reprocess pain signals. She was recommended by the Pain Specialist I consulted and did a tremendous job helping me to understand, reduce and manage my pain. I would recommend her very highly to anyone dealing with pain issues. She is personable, never patronised you and is very empathetic. All in all, a great person to help with pain issues
Fantastic experience: My shoulders improved significantly when I started going to WPCC. I would like to thank Agia for all the help in aiding me back to health and advising me to exercise my bodily functions on a daily basis to avoid any issues in the future.
Fantastic experience: Excellent experience, my physio Kione gave me a great programme which I can fit in with my daily routine and which has helped me recover quickly, he and the other staff are all personable and friendly and the facilities are very good. Highly recommended.
Fantastic experience: This practice was recommended by a friend. I received superb care in every respect. A very professional physiotherapist, who diagnosed the cause of a longstanding sacroiliac problem, giving me information that no one else has - and I've seen people from the NHS and privately. She gave me exercises and stretches specifically aimed at correcting the problem. And the receptionist couldn't have been more helpful either - she sent me a map so we could find them more easily next time!
Fantastic experience: Was originally referred by a Consultant orthopaedic surgeon who advised I come here. Many years later and my back condition is still kept at bay with all the exercises and advice i got from Kione Wikins the physiotherapist. Fantastic support and he really cares. Thank you Kione!
Fantastic experience: Excellent treatment and super friendly therapist and receptionist
Fantastic experience: The service provided was excellent, with a great level of professionalism, from Reception team to physio staff, specifically Merve, who followed me during all my sessions
Fantastic experience: Brilliant place, thorough and willing to go the extra mile for their clients. The only physio I’ll ever use again in London
Fantastic experience: Second time having sessions with Kione, couldn't be happier with the service
Fantastic experience: I highly recommend Kione Wilkins. In a few sessions my pain decreased from 8 to 1/10 following a surgery. I am very happy to walk as before so quickly! They are very efficient and take care of you. Thank you so much!
Fantastic experience: Very competent and have been helpful to my back pain.
Fantastic experience: Great practitioner. I feel much more relief after the treatment. Plus he explains everything in detail and makes you understand all Great acopuncture as well
Fantastic experience: Absolutely brilliant physio sessions with Merve! Definitely recommend if you are suffering with back/neck pain!
Fantastic experience: Honestly the best Physio experience I have ever had.
Fantastic experience: I had a delightful experience with Sonja, who helped alleviate my back pain. I plan to return for additional treatments.
Fantastic experience: Very professional firm. Candice has been excellent with helping my shoulder to recover. Would highly recommend.
Fantastic experience: Came across this physio from a random Google search close to my office. I’ve suffered with back problems for over 10 years and I can tell you that Merve is the best physio I’ve ever had. She’s given me clear explanations where other physios haven’t and a great programme to work on for my rehab. Thanks for helping me Merve I really appreciate it! Would highly recommend.
Fantastic experience: Booking an initial assessment to routine follow ups is such a breeze. Candice Morgan is wonderful PT. She definitely takes time to listen to your concerns, thoroughly assess the area of concern, find ways to inculcate PT exercises to your daily work routine to help you not just to recover but the improve your endurance and strength. I highly recommend WPPC.
Fantastic experience: A fantastic experience. Over a handful of sessions I went from walking with pain to running without any. Rose was really helpful on setting everything up and Kione, my physio was excellent - very knowledgeable, practical and I left with clear homework each time! Would highly recommend!
Fantastic experience: Excellent service, very thorough and saw a huge improvement following therapy.
Fantastic experience: I was very lucky I got treated by Merve! She is super professional, very friendly and polite and has done a great job treating me! She came up with a tailored plan including excercises, massage and accupuncture which was adjusted based on my progress and really managed to help me with my issue! She is also very passionate about her job and she explained to me every detail about my issue and her treatment plan.
Thank you for taking the time to leave such great feedback Michail! We will be sure to pass it on to Merve.
Fantastic experience: I couldn't have asked for more helpful and attentive service and would highly recommend WPP
Thank you for taking the time to leave great feedback Jennifer
Fantastic experience: I’ve been going to WPPC for about six months and have found them to be very professional and friendly. Candice has helped me recover from back pain/surgery with excellent advice and support and a programme of tailored exercises which she regularly updated as my back improved. I would definitely recommend WPPC.
Thank you for your kind words Kathryn.
Fantastic experience: I would happily recommend Merve at WPPC. Merve is a fantastic physiotherapist having exceptional knowledge combined with a thorough approach. Was able to explain the intricacies of my back problem in layman's terms and alleviated my pain during my appointments as well as through the suggested exercises. Rose, on reception, was very helpful and efficient, being able to accommodate my constant changing of appointments with no fuss.
Thank you Neroy, we are glad you enjoyed your experience with us.
Fantastic experience: I have been working with Kione over the last few months, he has been great, has loads of knowledge and has helped me over come a long term sport injury allowing me to perform at my best once again. Would recommend to anyone!
Fantastic experience: I'm really happy with WPPC and with Merve who kindly helped me recover from my shoulder injury.
Fantastic experience: I can highly recommend WPPC as they deal with patients the most professional way.
Fantastic experience: Very highly recommended. Easy to book, very well administered up to and post appointment. Front of house staff welcoming and friendly. Physio was fantastic, always going above and beyond with their treatment and finding long term solutions not quick wins. Also checked in post treatment with some great further advice and recommendations. Brilliant experience from start to finish.
Fantastic experience: Physio was very knowledgeable and designed a training programme that rapidly showed good results. She was reliable, communicated well and was very pleasant company!
Fantastic experience: I had really damaged my neck and upper back and Merve really got in there and helped me. I could move my neck again after one session. They also have early morning or late slots which is great when you work full time. She knows her stuff and really gets into the areas that are causing problems. I would absolutely go back there.
Fantastic experience: I just want to say what a great place WPPC is. I highly recommend this professional, high quality service. I would like to extend a huge thank you to Candice for all the wonderful work she has done with me over the past few months. Candice consistently offers excellent guidance (diagnostic, exercises, Pilates, and recommendations on a personal level) and has assisted me in getting better from back pain. Additionally, the welcoming receptionist Rose, who works at the reception, always offers assistance and a warm welcome. I appreciate you all and encourage everyone to stop by.
Thank you for your kind words Lamya, really appreciate it.
Fantastic experience: I have been going to WPPC for a few years now and can highly recommend. They are always extremely helpful and professional in all aspects. Specifically Kione the physiotherapist helped me recover/rehabilitate from injury/surgery, Cesar has continued the great work with Pilates and ongoing support with training and Rose is super helpful and responsive on reception.
Fantastic experience: Consistently excellent 50s+ exercise class and super helpful physio and friendly staff - I highly recommended them
Fantastic experience: Absolutely cannot recommend highly enough. I have had work done on TMJ and RC issues here by Candice and for the only time in my life where i have had phyio or osteopathy , i walk out feeling miles better and do not have to have umpteen repeat appointments. Today, for example, called up, spoke with the friendly receptionist Rose and was seen 2 hours later , came out with about 75% less pain than when i walked in. Treated by Candice who has a very thorough, considerate approach and understands biomechanics in great detail and is able to explain exactly what is happening (with graphics) and why.
Fantastic experience: Excellent physiotherapy services. Shout out to Candice who is just wonderful and sorted out my back issue very quickly. Highly recommended.
Fantastic experience: A patient and professional team that helped me recover from a bad wrist injury.
Fantastic experience: The whole experience was perfect from the start. I phone to book an appointment and spoke to receptionist Rose who was excellent considerate and most efficient. Candice the physiotherapist who is treating me for my knee injury and helping me build my overall strength, is the most knowledgable brilliant caring person and highly experienced. I consider myself very extreemly fortunate to be treated by her. I would highly this practice anybody. Meena Harding
Fantastic experience: Three great things about the WPCC: open late and often with last minute appointments for those who have an urgent injury; wonderful staff, from the receptionist to the physios; and central location in Victoria, convenient if you are passing through the station. They are now my go-to physios. Thank you for your help and relief.
Fantastic experience: I have had excellent treatment at WPPC after a knee replacement. Candice has given me expert and very cheery support. She follows up each session with my exercise programme… and holds me to account for following through. I feel I’ve made a much better recovery by having her help.
Negative experience: I came here for a deep tissue massage. First of all, the location of WPCC was so difficult to find, I arrived early, it was supposed to be a 6 minutes walk. However, it took me more than half an hour to find the place ( which was because one of the staff kindly offered to meet me from my location and take me to the WPPC). I was really appreciative of this and thought it was excellent customer service, but it went down hill from when I had the actual massage. I understand that I was more than half an hour late but then that meant I was only given 25 minutes instead of an hour massage, as the massager finished 5 minutes earlier. I was still charged the full price promotional offer for 25 mins . I was given tips on exercises , but I felt that I should have been given the full hour as good customer service. Especially considering there was not another client and this was my first time coming here. I felt the massage was sub standard and not worth the money at all. Really disappointing.
Fantastic experience: Merve at WPPC is an exceptional physiotherapist, she is extremely skilled, professional, patient and knowledgeable. I am so grateful to be her client. I will absolutely recommend her to any family member or friend considering physiotherapy treatment. Her work on my issues has resulted in 100% improvement. When I first visited WPPC I couldn’t sit down without experiencing extreme pain, I was taking painkillers every day. Now my pain is a distant memory. Thank you Merve!!!
Fantastic experience: Following a rotator cuff injury, I was referred by my shoulder surgeon for physio and rehab to the WPPC, where I have been phenomenally well treated by Merve Izol. From designing a physio programme - which is constantly updated - to manual deep tissue therapy, Merve is as tireless as she is sincere in finding and applying the best possible methods for full recovery. Merve (MCSP HCPC BHSc) has brought the full weight of her knowledge to bear on a specifically tailored programme, individually designed for me to maximise healing. Merve is energetic, genuine, immensely accomplished, plus it's a delight to be in her company. My shoulder is well on the way to full recuperation. Everyone I've met who works at the WPPC couldn't be more friendly, professional and welcoming. It's a great place to be treated. I highly recommend Merve Izol and the Westminster Physiotherapy & Pilates Centre. A huge thank you. Sebastian Dunn
Fantastic experience: Excellent service- was able to get an appointment the same day my insurance company approved treatment for a sports injury. Diagnosis and treatment was very thorough and personalised- the physios check everything to understand the cause of the injury and not only treated the area, but also tailored my exercise rehab plan accordingly. nothing but praise for the team!
Fantastic experience: I’ve had a great experience with the team here. Candice is very attentive and is constantly checking in to see how things are going. The reception team are equally positive and are good at both answering queries and putting you at ease.
Fantastic experience: The first class team at WPPC have provided outstanding support following my knee replacement surgeries. Highly recommended!
Fantastic experience: Have been attending WPPC since September 2021. Best compliments to the Westminster Physiotherapy and Pilates Centre: excellent, friendly and professional staff, especially Candice Morgan. Very cozy place and good location. Ramunas Davidonis
Fantastic experience: All throughout my school, university, and work years I’ve spent 12+ hours a day sitting down with bad posture. During a recent busier-than-usual period at work, it finally caught up with me and I started experiencing very significant back and neck pain, as well brain fog induced by neck tightness. It became obvious that I needed to go see a specialist, and after much research I opted for Candice and the team at WPPC. After only the first couple of sessions with Candice and Valeria, I could already feel very significant improvement. I was also shown the underlying causes of my issues, and could see a clear path towards recovery. A month in I am experiencing much less pain, I can sit at work for longer, and I feel greater clarity of mind in the later hours of the day (when neck tightness induced brain fog used to come in). I definitely would recommend Candice and the team at WPPC to anyone who’s work involves sitting at a desk for long periods of time, and is experiencing pain or would simply like to improve their ability to focus better for extended periods of time during long workdays.
Fantastic experience: Fantastically friendly and really helped provide insight into my neck and back issue. + Chloe was brilliant in assessing the problem + Was given great advice on what to improve day to day and at home - Nothing bad to say. Only, watch out as it’s easy to miss on the main road
Fantastic experience: Sheena was super effective in fixing my ITB issue, also had acupuncture with other therapists and can highly recommend the practice
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