YouGlo

Negative experience: Im literally shocked how this clinic treats there wowcher customers. I went in for filler dissolver and several weeks on the dissolver has done absolutely nothing the asthetician Dr Maryam hardly pierced the skin and I have had filler dissolver before and there is a slight stinging sensation but nothing I looked at the syringe before she used it and she hardly used a dot absolutely terrible. I should of read the reviews but sadly never and upon reading these practically all of the Wowcher people who used this clinic was dissatisfied WITH THIS CLINIC because they hardly use there products that they should be absolutely shameful and before you say I can't find you on our system it's because I use a different name. So people be WARNED DO NOT GO HERE ESPECIALLY USING WOWCHER OFFERS PLEASE Please BE CAREFUL .

Fantastic experience: Brilliant service

Fantastic experience: I am happy with my treatment and highly recommend youGlo. Marium is an excellent consultant.

Fantastic experience: I have now been seeing MARYAM for over 8 years , I consider her my friend . it’s so important to have trust in your practitioner and she has mine 100 pour-cent . Yes at times you may have to wait but that’s only because she is so popular but more importantly she makes sure that everyone is happy when they leave her office . She doesn’t rush . I rather that then feel as if I’m a factory and get kick out to fast . She is my Angel of Harley :) she is worth it . If you haven’t been I suggest you Youglo ❤️

Fantastic experience: Yes truly a breathe of fresh air to meet a practitioner who is professional in giving her best advice to which procedure is needed to enhance the skin & with feather like touch no bruising when administered keeping me assured & at ease. Enhancing without looking fake. Thankyou sooomuch is a blessing I have found this person

Fantastic experience: Dr. Maryam makes my lips juicier than oranges. I walk out feeling 10 years younger. Magic really does exist. I suggest you run, don’t walk, to YouGlo ❤️✨

Negative experience: I went there for fillers .the first 24 h after they look great but after is like I had nothing done.SCAM STAY AWAY. I am so surprised and I I paied alot of money and waited since 12 pm on Sunday till 11pm to get that done.i will have a forward complain because this place is100% not legally

Fantastic experience: Amazing facials and skin treatment. Reasonable price and good value. I only go to see Maryam because she is the best. She is a doctor and you feel in great hands. She is extremely nice and caring as well. She runs her business with her husband and they are both incredible. My face never looked better!

Fantastic experience: I have been using Maryam for almost two years, and I will not go anywhere else. Her empathy and kindness shine through always, as I have a tendency to get a bit teary as I am not a fan of needles. The results are fantastic; I have had botox, filler and tear trough and have always been very happy with the final look she crafts for me. Highly recommend.

Fantastic experience: A super lovely experience. A very clean clinic and Maryam was very friendly, my treatment went really well I will definitely be coming back!

Negative experience: Okay first of all, I really don't give poor ratings or reviews very often unless it really warrants a review, however, my honest experience was less than satisfactory. Dr Maryam has a very nice personality, professional etc but when it comes to the treatment I had and the after effects of the treatment were just not worth it, at all. I purchased a dermal filler for 2ml, I requested two treatments from that, I recieved them but none of them were above satisfactory. Now, I am NOT new to fillers I have had them done before multiple times and let me tell you the TYPE and brand of filler IS important despite what other people have said here. I normally stick to just one practitioner who has always given me a really good lovely result, but I thought why not try someone new this time? So I purchased the Wowcher voucher which cost about £159 and got nasiolabial folds done (1ml) and a slight eyebrow lift with botox. Initially the nasiolabial folds filler looked nicely when I left the practice, it did look a little bit swollen after a couple of days but now two weeks later its mostly gone. I also got botox lift done for my brows and I have had this before, and as soon as you have it done it normally leaves a bulge right at the top (this botox I had done never did!). Now, it's been about 2 weeks and I quite wholeheartedly do not see a single change in my eyebrows being lifted. As for the nasiolabial fold filler, at first after a few days it looked awful, but now it settles it doesn't look so bad. I asked to take a look at the brand name of the filler and I believe its a super cheap Korean brand. I've had revolax, and restylane before and I'd always get a lovely result. I won't be coming back here, but I do wish Dr Maryam the best!

Fantastic experience: I Highly recommend this practise! Amazing customer service and Outstanding staff here! Will definitely be returning as a regular client as I just LOVE this place thank you so much guys!!

Fantastic experience: I have been training with Dr Maryam for over 6 month last year, she has been amazing, great Doctor and great mentor. She has been very supportive, all her clients are very satisfied with her work. I have been running my own bussiness since, she still give me support and help. Thank you

Negative experience: My sister Reem Balubaid and I have been to this clinic two years ago when they had no system. I had complications and cysts, which I have been treating since then, and I had to have them removed surgically eventually by another Dr. Because nothing dissolved it. All of this trouble was from the filler ’Monalisa’ that Dr Maryam uses. She was also rude and unprofessional with us. Worst experience ever... Stay away from this clinic while u can.

Negative experience: One of the worst expereiences.... Why do I have a Missed Call from Dr. Maryam when I first posted this Review , since you claim that you have never treated me and my sister Rana!!!!! I have more proof that she have treated me, my sister and my friend. Is this how you deal with your clients ! So you only have on your system the people who gives you 5 stars !! Honestly, so unprofessional!!!! one last advice for the people reading my review>>>> Run away from this clinic!

Negative experience: My mum booked me a massage through wowcher for a massage at this place. When j arrived it was slightly hard to find but was fine once you read the instructions. On arrival I was left to wait (I was early) and ushered through to the room on time. The room did not feel clean and for a massage did not feel wry calming or welcoming. It felt that someone had just thrown in a massage table into someone's office. I was asked to undress and lay under the towel, in when she also asked if I had any medical problems etc. Not that this would have mattered as the masseuse had no idea how to massage. As I laid under the towel a man entered the room at this point it became clear that he would be doing the massage. At no point did anyone mention this - I have had massages before and this usually is a standard comment to make - I would have rescheduled had I of known. Ah soon as the massage started it was clear that he has NO idea on how to massage someone. The pressure was wrong and it just felt as though he was making it up as he went along. I felt very uncomfortable and intimidated the whole way through and was very happy when he said okay and left the room - I assumed that this meant the massage was over. The telephone rang twice whilst I had my massage and the whole experience left me more stressed than when I arrived. Would not recommend or advise anyone to go to this seedy place.

Fantastic experience: Dr Maryam is an amazing lady, I am having prp treatments for my hair with her at the moment and can honestly say I wouldn't have them done anywhere else or with anyone else, she is so kind, so professional and so considerate, I would not trust another Doctor with such a delicate procedure. I am always welcomed and treated so well when I come to You Glo. Everyone here is so friendly. I would highly recommned You Glo to anyone looking for a truly professional experience. Dr Maryam knows exactly what she is talking about and is such an expert in her field, she can answer any questions I may have with complete confidence giving me confidence in knowing I am having my treatments done by a true professional who completely knows her craft.

Fantastic experience: Maryam is a brilliant doctor. Very friendly, very loving, very caring. Such a nice lady. I have done PRP with her. I feel very satisfied. She has changed my life. She is very kind.

Fantastic experience: Very Friendly and always feel comfortable coming for more and more treatment ...

Fantastic experience: I used services from Mariam and I am vary happy with the result . She is highly skilled and experienced , very professional with IPL I am .recumbenting to every one to visit her Clinic and try her treatment. Thank you Mariam

Fantastic experience: I went to YouGlo clinic for anti-aging Treatments for two years now, it is always amazing results and I feel so much happier after the treatments. Dr Maryam Borumand is amazing very professional and kind, I also had Botox and Dermal fillers around my eyes and forehead, always so beautiful. She is a perfectionist ! I highly recommend YouGlo Clinic and Dr Maryam Borumand the owner of YouGlo clinic ! Thank you again for making me look beautiful! Timea

Fantastic experience: I am so happy with the service I have received. I’m a regular client. Recently I tried to book an appointment but the clinic was fully booked. However they kindly offered a home visit and the treatment has been fantastic. Definitely recommend!

Negative experience: Really awful service, no understanding of professionalism, and money hungry. Used to go regularly but once I wanted to remove all my filler (which is a free service) I was treated awfully. I had to wait 2 hours in the waiting room because Maryam refused to give me a time slot and was ignored completely, only acknowledged customers who were there for payed services. Once I got in there was no greeting or hello. Just sit on the bed and went in straight for my lips with a needle, no numbing cream or talk. when I enquired about numbing cream, she denied me and lied that dissolving shouldn't be numbed. I went to a more professionsal doctor a couple weeks back who dissolved part of my filler and waited 20 minutes for the cream to settle before so I know this is false. She clearly wanted me to feel alot of pain as she saw me as a nuissance. my appointment was rushed and lasted 10 minutes.I was left in tears from the pain and how awfully I was treated, this woman is disgusting.

Fantastic experience: YouGlo is a very professional clinic. The service is good. It is trustworthy.

Fantastic experience: My family and I have been coming here for a while, and absolutely love the results (especially the lips), and Maryam. Maryam is a really bubbly but professional person. she seems to know what we want and her work really is brilliant. Thanks a lot! We will be coming back for sure :D

Fantastic experience: Visited Dr Maryam for the first time last week, she was excellent, very knowledgeable and I was really impressed. Will become a regular customer

Fantastic experience: Thank you so much Dr Maryam for my treatment. My first treatment with Dr Maryam this evening, and I couldn't be happier. She is so patient and explains everything in great detail for anything you need to know more about. Will most definitely become a regular(if not weekly!) Client. She also was able to accommodate my husband for a treatment last minute. Will be in touch to book again very soon. Allie Bell

Fantastic experience: Recommended by a friend & offered a really reasonable price, was made to feel comfortable and at ease. Minimal pain.

Fantastic experience: Doctor led aesthetic practice, very precise and knowledgeable. I felt assured and trusted their treatment advice. Plasma treatment was recommended and it delivered results in my case the next day. I will be back in a month or two. Thank you

Fantastic experience: Excellent Quality Standard & creativity, great customer service & fantastic care ....

Fantastic experience: I went to Maryam at YouGlo in August this year, what a fantastic experience!! They were easy to find, the door was answered straight away and I was directed to the waiting room. Maryam came out to greet me and acknowledge I was there, advising me how long she would be. I was really nervous but I was immediately put at ease and had every confidence in her. My treatment was tailored to my needs and not just carried out as exactly what I had booked. It’s coming up to Christmas and looking forward to booking another treatment!!

Fantastic experience: YouGlo is a top notch organisation!!! I can say that You Glo provides the best training methods for new aspiring practitioners. Thank You YouGlo team for all the support!!! I have also witnessed the aesthetic work done by the YouGlo practitioners and it is also of the highest caliber!!!

Fantastic experience: I love the plasma treatment and the BOTOX. I have been coming regularly for years and have had great result every time. My hair has been growing again after several sessions of the plasma hair rejuvenation treatment and have got a great eyebrow lift with the BOTOX. Thank you Youglo.

Negative experience: So not happy with the end results of my lips after having lip fillers .... at first the dr was kind enough to dissolve some previous lumps, but wasn't professional enough to know that you shouldn't dissolve and inject fillers at the same time! Ended up coming again to fix this problem, and still didn't get fixed and ended with assymetrical lips, which i have never had before although i had fillers 3 times before with different doctors !!

Negative experience: I went there for botox and my experince was very bad. First of all , it is expensive. Second, the Dr is not professional at all, she does not accept anything and as soon as we started talking she rolls her eyes and gets defensive. I ended with a fight with her and did not like what she done for me.

Fantastic experience: Very Professional from start to finish. Very happy with results will be coming back.

Fantastic experience: Had a lovely experience, very friendly and calm atmosphere. The clinic was clean which was very important for me, also all the workers were very lovely and patient with us they did a brilliant job.

Fantastic experience: Excellent good value training. Significantly more practical experience and one-to-one tuition than the bigger all-in-one courses. Highly recommended.

Fantastic experience: Expert Knowledge with a tender touch. Maryam is an outstanding therapist who l cannot recommend highly enough. Her medical knowledge, constant reeducation on industry trends, willingness to understand each patient/client personally and her gentle touch makes her my therapist of choice. I have been using the services of YouGlo for a couple of years now and am a very satisfied customer. YouGlo is a one stop shop for all your beauty needs, questions and desires.

Fantastic experience: nearly a year now and love her work, me and my mother are addicted to her work. Recommend massively :)

Fantastic experience: Had an excellent IPL facial with micro needling. Really good service too.. would definitely recommend

Negative experience: It is very bad and unprofessional. I bought a wowcher already and I booked at 6:30 I was 10 earlier for my appointment and she ler me wait 80 minutes out only because she had Saudi Arabian clients inside and after she let me came in the treatment was terrible. So i asked for refund and she refused.

Fantastic experience: First off I would like to say thank you. The service I received here is always professional, attentive and personal. I feel like a new woman! Small costs big results!! Couldn't be happier

Fantastic experience: I bought a wowcher for a mani-pedi at YouGlo. The ladies were very efficient and professional. Rarely get 2 people pampering you at the same time! The place is a little hard to find.

Fantastic experience: My experience with youglo was pleasant efficient and accommodating to say the least. My 2 young kids & I were made to feel comfortable & reassured while having blood tests. Not a tear in sight. At least not from my kids. While I was given a head massager & relaxing music & the laughter of my kids to distract me from a pin prick! Thank you all :)

Fantastic experience: You Glo were very professional and friendly. I was a few minutes late and they were understanding too, which was appreciated after a slight delay at work! I was very happy with the standard of treatment and also the advice they were able to offer on nail aftercare.

Negative experience: If I could have chosen 0 star I would have. This is what happened when I bought a voucher for YouGlo via Wowcher: Bought the wowcher, tried to book, website and telephone lines went into meltdown. Forgot about it for a few weeks. Went online in January to book couldn't find any availability any day any time. Called them. they explained they only had a few slots available either at 9am or 9pm before the expiry date of 23 February but they would extend the deadline for me. My husband works shifts so we eventually settled on 4.30pm on Sunday 20 March. Hey ho, more than two months away but never mind, something to look forward to. Nearer the time I booked lunch at the Roux Brothers at the Landau, close by, so we could make a day of it. On the morning of the 20 March I thought I would call them and confirm booking as it had been over 2 months since the booking. They had no record of our booking and then pointed out that the wowcher had expired and there was nothing they could do. Despite emails to and fro and various phone calls they would not budge and we have lost our money. To add insult to injury they have had the cheek to tell Wowcher I have redeemed the voucher. So they have cashed in on the money and I have lost on the money. It's so obvious I have not tried to pull a fast one, but they have indeed.

Fantastic experience: 很耐心的回答了我很多问题 推荐

Fantastic experience: I booked a full body massage, the treatment was fantastic.. The staff are so friendly and lovely. I will definetly go back..

Fantastic experience: Fantastic service, loved the venue. Came here for mesotherphy to help replenish and give volume to my hair. The lady was knowledgeable and helpful. I am now a regular customer and would recommend YouGlo to all family and friends!

Fantastic experience: A very relaxing experience on a Saturday evening - who said you need to go out at the weekend eh! My skin feels amazing, and face like a baby's bottom. Highly recommend it!

Fantastic experience: A wonderful experience! I've ejoyed a very relaxing massage with my mum. Definitely going to visit this place again :)

Fantastic experience: Nice atmosphere, very relaxing, friendly service. Really sorted out the knots in my back. Very good.

Fantastic experience: I went for a few massages ... the location was very clean and the people were professional... my masseuse was wonderful and had a perfect balance of being polite and talking while leaving me to also relax in peace and enjoy the massage. Would recommend it 50 times over :)

Fantastic experience: I had a health check at youglo. It was Very thorough and professional. Lovely people and environment.

Fantastic experience: Really friendly staff who were informative, helpful and gave a relaxing massage in a calming environment. Will book again. Great value for money.

Negative experience: As many other people, I had a very bad experience with You Glow. Booked way in advance on their online booking system and an hour before my booking I received a phone call from them saying that they have double booking and ''the other person will not reschedule full stop'', no apology for that, just gave me another date in January. Obviously i didnt accept that as I presume if they treating the customer this way, their treatments are not better standard.

Fantastic experience: Lovely experience and very friendly staff. Have a merry Xmas and a happy new year. Thank you

Fantastic experience: Very good experience would recommend. Thank you

Fantastic experience: Highly recommended, excellent service and value for money.

Fantastic experience: Great place and wonderful staff. Had 1 hour massage today. Was really easy to book online. Was greeted with friendly staff. Had a private room. Great music and environment. Definitely recommend it.

Fantastic experience: Great Customer service. Loved the experience. I don't know what other people are talking about!

Negative experience: I can only agree with everyone else's negative reviews on here. I bought my mum a massage with YouGlo and it turned out to be the worst one she'd ever had. Not only was the masseuse unskilled at massaging, but there was a general lack of professionalism and customer service. The head massage was not even a massage, just a light prodding at her scalp. And another member of staff wondered in and out freely. Afterwards, my mum emailed twice express to her disappointment and politely ask for a refund, or at least an apology. Check out the reply below. Refund or no refund, this company seem to place absolutely no importance on customer satisfaction, or even basic politeness. Avoid them, they are absolutely rubbish. Dear Angie We have looked through your email and have decided there is no refund due. Here are a list of reasons why: 1. You decided to go ahead with the treatment even though you were unhappy about the masseuse turning up late 2. You had the option of stopping the treatment and asking for a refund after about 15 minutes when you were aware of the door opening and noises and saw another lady at the computer. 3. You had the option of stopping the treatment and asking for a refund when you were unhappy about the head massage. We offered a service and you chose to have it. Kind Regards, YouGlo

Positive experience: I was late as I have never been there before but got a next appointment, I got there on time the next day was in the waiting room for 30mins or more then was told to go outside next door a press the buzzer I thought very strange, got buzzed in and had no idea were I was to go, so I just went up tell I heard a lady say up here, ok then I got shone into a room very clean and large was glad then after getting the wowcher bit out the way she told me to get under the towels then she came back in asked me if I got eny prolems with my back or if there's pain enywere, I told her that I had pulled a ligament in my leg and she did work on the leg more it was I bit painful but after it felt a lot better she gave me good advice and ask if I'd like to rebook I could, I love the atmosphere only once I was in that room but downstairs was not very nice the staff was in the back room laughing about something and it was not very professional.

Fantastic experience: very good service (massage) perfect communication they were super nice to change my appointment when i missed it. totally recommend it

Fantastic experience: I first came to YouGlo because I didn't have any confidence in my skin. I just turned 34 and I felt I was looking older than my age. I visited the clinic and was offered a variety of options. I had Botox and fillers with them and I look amazing. I'm so pleased with the results and I would definitely recommend this clinic.

Fantastic experience: Been here twice, really enjoyed it. Since my work requires a long time working in front of computer, I have a really bad pain shoulder, and the massager helped me with it, after the first session, I felt a great relief. Will definitely come back, thank you

Fantastic experience: A very relaxing massage with a pleasant masseur.

Fantastic experience: Massage was awesome, totally relaxed now!

Negative experience: I arrived and was met by 2 therapists. One told me she will be staying in the room to use her laptop..part office type place... No consultation. Therapist treating me had a cold and after asking her about this she delibratly pressed down hard on my eyeballs during facial. Unbelievable. She was rough also. After treatment.t I asked where they trained as strangely enough there are no certificates. Both mysteriously could not name training facility. Worst treatment..waste of money and she past her germs to me. Total con

Fantastic experience: While the Baker Street room was fairly hard to find the service was great! I had an hour and a half pamper session (booked through groupon) and the masseuse was lovely! Couldn't get through on the phones to book originally so emailed and response was fast. A recommendation would be an online booking system, but apart from that everything was perfect!

Negative experience: It was really awful experience!!! I really stunned by the terrific experience!!! Read it if you want to know more: 1. It wasn't Harley Street as was advertised, instead it was Baker Street 100% rented a few rooms for a month below the pharmacy. Plus there is given around 5 phone numbers - NON of them working or not going through.. 3. They didn't change the towels on the table from many people who came before me! I saw all 3 towels so dirty! I would say they was using it minimum a week with no changing and even not touching them!!! Obviously I ask them to change, so, they did. 4. I was late 20min, ok. For massage supposed to be 40min, I am not complaining about it BUT :) I had massaged only 20min!!! At the beginning 10min they was registering me, checking on the system, looking and changing for new towels.. And then she said 'massage finish' 10min earlier! I can’t believe it 5. Maybe because outside already man was waiting. And guess what? After me THEY HAVEN'T CHANGE TOWELS for new customer! 6. I told her about my injury (lower back area) which was already fixed but still there. I just let her know. And she answer: 'Ok, then I won’t be touching there.' lol professional lady 7. About the massage: She was no idea what to do, how to do and where to do! No pushing power at all! Her oil she was keeping 3-4 steps from the table, so all the time she was walking back and forward. Music was to loud. She even didn't cover all the body areas with the massage. Oh, and, she even sit down during this long 20min massage! 8. They even didn't say to me 'thank you' or 'bye' and I am not talking about a question 'How did you like the massage?'... Latter she just quickly passed me and told to new customer: 'Hi, your turn, please come in'. 9.Plus they start to send me every day some advertising about the massage and charity events! Its really horrible service and experience!

Fantastic experience: Great service. Very happy with.

Fantastic experience: Top Massage, with a top a masseuse. great service at a time that best suited me. All in all a place recommended and a service beyond belief.

Positive experience: Very good experience. Therapist very polite and professional. Great massage, left feeling very relaxed.

Fantastic experience: Had a lovely massage with Natasha today! Very professional lady and a lovely location with modern facilities. I would love to get another massage here in the future!

Negative experience: Both ladies could give a good massage.. However their phone went of about 6 times during the massage , which she responded to and the door bell rang twice which she also answer. Therefore definitely not a good relaxing environment.... and very unproffesional.

Negative experience: Worst customer service I've ever had

Negative experience: Terrible! This company is not practising legally. It recorded us changing our clothes without out knowledge. Highly unprofessional and illegal practice.

Fantastic experience: After reading the other review just wanted to share my experience. Yes Living Social did cancel the deal and I received a full refund from them. However YouGlo offered me appointments so I haven't missed out. I have been for two appointments so far and the service from Maryam at YouGlo is great. Not only do I feel good getting the massage from Maryam but I also get a consultation and advice on anti-aging, skincare, body and health.

Negative experience: I was given a gift for 5 massage sessions from Living Social in YouGlo more than 2 months ago. I contacted them by email to arrange my first appointment. Received a reply that they are very busy due high demands and said they will contact me as soon as possible to arrange the sessions. One month later no reply. I wrote them again, finally session was arranged in two weeks time on Sunday, I sent a confirmation email to them. Have arrived on the date and time stated in the email to find out I was not booked in meaning there was a double booking. Additionally, LivingSocial apparently cancelled the deal and I should have received a refund and now need to pay them directly, but same price. I have wasted my time with all the emails and waiting to get an appointment and then coming all the way to be told I am not scheduled. I am very disappointed to say the least. This is very unprofessional service. I should have been informed about deal cancellation and should have been given an option to still come for sessions and pay directly or cancel all of it altogether. If such services cannot be managed properly after posting online deals to attract more customers than those deals should not be posted at all, I hope management of YouGlo will take this into consideration to avoid anybody else to have similar experience in the future.