
Nuffield Health Paddington Fitness & Wellbeing Gym

Information about Nuffield Health Paddington Fitness & Wellbeing Gym
W2 6EZ, London
Opening hours
- sunday: 9h-19h
- monday: 6:30-22h
- tuesday: 6:30-22h
- wednesday: 6:30-22h
- thursday: 6:30-22h
- friday: 6:30-21h
- saturday: 9h-19h
Our comment from NutritionTOP.co.uk about Nuffield Health Paddington Fitness & Wellbeing Gym:
Nuffield Health Paddington Fitness & Wellbeing Gym is a premier fitness destination located in the heart of Paddington, offering an extensive range of facilities and services to its members. Visitors have consistently praised the friendly and supportive staff, who provide a welcoming atmosphere, making the gym a great environment to enhance both physical health and mental wellbeing.
The gym features a well-equipped workout area with modern machines suitable for various fitness levels, a spacious swimming pool, steam room, and sauna, all contributing to a comprehensive wellbeing experience. Many members highlighted the cleanliness of the facilities, including the changing rooms and pool area, emphasizing the importance of hygiene in a fitness environment.
Members enjoy a variety of group classes, including Les Mills offerings, personal training sessions, and have noted the effectiveness of the personal trainers, such as Junior and Zizi, in providing tailored training experiences.
While most feedback is positive, some members have expressed concerns regarding peak times and equipment availability, as well as occasional issues with the cleanliness of the changing areas during busy hours. Despite these minor drawbacks, the overwhelming sentiment remains highly favorable.
Overall, Nuffield Health Paddington stands out for its excellent atmosphere, diverse fitness options, and a commitment to member satisfaction. This gym is highly recommended for anyone looking to improve their fitness in a supportive and well-maintained facility.
Nuffield Health Paddington Fitness & Wellbeing Gym: Reviews
Fantastic experience: A huge thank you to the positive friendly team here for all your work during the festive season to keep the fun going for us during the holiday period. For many fitness is so key for mental health and resilience and in the dark winter months this place has been brilliant to train in. Thank you team.
Fantastic experience: Very nice and helpful people working in gym They truly trying to keep clean the gym area specially changing room swimming area which is very important for hygiene Keep it up please Excellent
Fantastic experience: Recently joined nuffield health as wanted a gym with a swimming pool and sauna. Very satisfied with the gym and the pool are, the sauna and steam room next to the pool and has dim lighting which adds to a nice relaxing feel. The staff are tremendous, A member of staff by the name of Harry was more then happy to help and went the extra mile making me feel welcome. Would highly recommend
Fantastic experience: Top Notch Gym ! Staff professional and friendly and keep you motivated . A big thank you to Junior for his support expertise and wonderful sense of humour
Positive experience: Great gym, lovely staff really helpful and supportive. Great facilities. Just super packed a peak times but overall great
Fantastic experience: My favourite pool. Perfect temperature, love the gym ;)
Thanks for this lovely feedback Gabe. We are very pleased to read you are enjoying your club visits. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: It's a great all-rounder gym with pool, sauna, steam room and classes right in the heart of Paddington.You get text notifications when the pool / sauna are out of order but they are repaired very quickly. Great tutors for a variety of classes which you can pre-book on your app. I recommend Zizi for personal training as she understood what I wanted and was really helpful and friendly.
Thanks for this superb review and rating Vivien. We're also really pleased to read that Zizi is delivering excellent personal training too. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Good facility in a very convenient location. I used to visit a large, Victorian pool but the changing facilities we really bad which put me off. The pool is smaller here, but it's really well maintained and large enough for a good workout. The showers/changing room isn't too bad for a communal space. They really do the best job with the cleaning they can, it's not perfect but it's as good as it can be. The guys working here seem very friendly and the gym looks really well equipped.
Thanks for your lovely review Tom. We're very pleased to read you are enjoying your swim sessions at our centre. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: I have been a member of Nuffield Health Paddington for a few years now and I have had a very good experience here. The gym has all the equipment you would need, whether you are doing cardio or strength training. Despite the busy location, I have never had any problems with accessing the equipment. They also have a very good selection of classes with everything from yoga to HIIT. The best thing for me about Nuffield Paddington is the wonderful staff. Whether it be the reception staff or the trainers, everyone is friendly and professional. The personal trainers in particular are incredibly helpful, knowledgeable and genuinely interested in the clients. I did a personal training programme at Nuffield for several months and it was one of the best decisions I ever made. The results were honestly amazing. When there have been any issues, I have always found the management and staff to be helpful and responsive. My only criticism is that I wish they opened earlier at the weekends, as 9am is later than other gyms in the area. However, this is only a minor point.
Thanks for taking the time to put together this superb review Damien. We're really pleased to see you are enjoying your club visits. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Very good gym in worldwide known location (Paddington)! They have a great variety of classes including Les Mills Classes ! I love the fact that ladies changing room have good quality hair driers and hair straighteners The staff are really friendly and always happy to help, especially the personal trainers !
Thanks for the superb review here Fan. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Hands down could not recommend a fitness club/gym more! The staff are professional, friendly, approachable and extremely knowledgable. The PTs go out of their way to get to know you and help you in any way possible to feel comfortable in the gym. The facilities are great especially the gym equipment and the pool. My PT experience has been fantastic and I’ve been there now for around 6 years with the same one. 10/10!
Superb feedback Rhia. Thank you so much for taking the time to share this excellent testimonial with relation to our Personal Trainers. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: ABSOLUTE GASLIGHTERS. HORRIBLE SERVICE. RUN! I signed up to a corporate membership, really excited that they were offering a blood test and health assessment together with a PT session and a 12 week program. I went in to arrange for it, picked a PT and was told by reception I would get a call back to arrange for the assessment and plan. A month passed (was travelling and patiently waiting for the call) before I went back in, somewhat annoyed that I didn't hear back from them, the guy at reception apologised and asked me to wait so I could speak to a PT that was on site. I spoke to the PT and his energy immediately changed when he understood that I was not going to purchase any sessions from him and just wanted to do the blood test/assessment and get the plan. He said he would call me back. After a month of radio silence he sends me a text and asked me to meet. At this point angry I said that I no longer wish to go ahead with him, as a unreliable trainer is the last thing I want to be dealing with. As a side note, I have general anxiety and find the weights section intimidating so I was hoping that the program and PT session they were offering would help with that. I then called the Manager and explained what had happened, I asked for a transfer to a different gym and a partial refund for what happened. The manager said I should email her and she would sort out the transfer for me. I did immediately after the call. Another month or so passes and again, I hear nothing back, so i decide to go through the complaints procedure on the Nuffield website. I hear back past their target response back and I get told that they no longer do the blood tests but as a gesture of goodwill will offer me a free PT session - ignoring the fact that I was already entitled to a PT session which they didn't deliver on. I explained that what they are offering me to make up for their failures is actually less than my contractual entitlement so made no sense. she then goes and comes back with an offer to make a blood test as if I would let such a bunch of incompetent people stick a needle inside of me. They continued with a whole lot of back and forth until I got put through to the GM, who is the biggest corporate gaslighter I have ever experienced. There was absolutely zero empathy or understanding of the endless failures of her team, no accountability that there has been anything wrong about their service, really bad copy paste job of a response and also clearly no understanding of the legal landscape. If you are someone with anxiety around the gym and need good people to ease you in stay away, it's been nothing but horrible, I now need to find alternative nuffield gyms to go to because I am mortified to see these people and they won't release me out of my contract. Horrible!
Hi Niki, thank you for your review and our apologies for any club experiences at our centre that have not been satisfactory. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Great Gym with great equipment. I love the group classes especially Les Mills RPM and Les Mills Sprint. Their Spin bikes are really good!
Superb feedback Annie. We are very pleased to see you are also enjoying our extensive group exercise timetable. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: Very dirty, they don’t do deep cleaning. Dusts and hairs everywhere, dirty toilets and shower rooms as well.
Hi Jado, apologies for any visits that have not been to standard. If you are not happy with the quality of cleaning. please do not hesitate to bring this to the attention of the duty management team. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Great gym in the Paddington business district. Has all the techno gym kit for cardio and weights, a stretch area, full size pool, steam room and sauna. Two big studios and runs Les Mills classes (has Les Mills smart bars, weights etc and great for body pump), Pilates and yoga.
Thank you so much for this lovely review of our club Sarah. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Gym staff is always friendly and the facilities great! Machines are top notch and theres enough space for functional fitness. Can’t recommend enough!
Superb feedback Adrián, we are very pleased to read you are enjoying your club workout sessions. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Stunning venue! Staff very accommodating and always welcome with a smile. The sign up with Oussama was so smooth and he was very polite and courteous.
Thank you for this excellent feedback Ahmed. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: Great gym. Good equipment but the staff, especially Marko is rude.
Hi Jivesh, thank you for your review and we are sorry if any club visits have been dissatisfactory. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: Had a lovely experience here then when I tried to rejoin I was denied because I had made “allegations against staff” when I hadn’t, there’s no formal complaints process that is responsive either
Hi Rosanna, thank you for your review. We cannot comment on any specifics but we are sorry if you are unhappy with any decisions made with relation to your enquiries. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: I have joined this gym because it is conveniently located and it has a pool… but it’s quite a big premium for that to be honest. Lots of broken gym equipment and I usually can’t find the free weights I need because it is so busy and they don’t have enough of the lighter weights. I didn’t expect there to be so many times where the pool has kids in it. Although it isn’t the most expensive gym in London, it isn’t the cheapest and for the price, I wouldn’t have expected kids to be there so often. Especially with parents watching through the windows, coming into the pool area with outside shoes and so on. The people in the pool themselves have no idea of pool etiquette and will just swim into you / barge you out of the way, with no lifeguards to moderate. All in all, I may keep going whilst they refurbish the local pool but if it’s going to be full of kids, rude customers etc anyway, I might as well go to the council pool which is 25m and pay £2 a session for my swim and combine it with the local gym for less than half the price. It is the same level of service anyway.
Hi Kathleen, thanks for your feedback and we are sorry to read you have not been enjoying your workouts. We are especially sorry for any instances where equipment outages have impacted any planned workouts. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: I feel bad for only 1 star as the gym has potential. My main issue is with the functional training area. As a woman I don't feel comfortable doing squats or hip thrusts in the weights areas as there is not a lot of space, benches are really close together and it's mainly men working out in that area. I then tried to train in the functional area, but it's tiny! People use the area for stretching and the remaining space can fit 2 people max. They should provide a bigger area so women could comfortably train without having to use the weights area.
Hi Veronica, thank you for this critical feedback and we are sorry for any workout sessions that have not been satisfactory. We'll take your comments on board in any future reviews of our workout spaces. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Very nice gym, staff members very friendly and helpful
Superb feedback Ramón, thank you very much for this lovely review Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Really clean and organised gym with a perfectly heated pool, steam and sauna room. Never have to wait for machines as the gym layout is well thought out. It is very easy access and filled with helpful staff. I would rate Nuffield Paddington a 10/10. If you are not a member it is really easy to become one
Thank you for taking the time to put together this lovely review Libby. Your feedback is very much appreciated. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Positive experience: Just did a trial since we're considering getting a membership. Very clean and modern, but the pool was way too warm! It was more like a jacuzzi than a pool. I really had trouble doing my workout because it was so hot. Sadly, I think this is a deal breaker for me. Also the pool is only 20m. At least the locker rooms were clean!
Hey Victor, thanks for your feedback and we are sorry you were not fully satisifed with your visit. Our pool is slightly warmer, so may not be suitable for advanced swimmer undertaking intensive exercise sessions. We do however hope we can welcome you back soon. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Love this Gym! Great atmosphere, friendly staff and clean facilities. I like the calisthenics station in the centre of the gym. Would recommend
Thanks very much for taking the time to provide this superb feedback Harry. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Positive experience: Good health clinic inside the Nuffield Gym, where I come for my annual health review, paid for by my employer. I just wish the atmosphere could be a bit more welcoming at times.
Hi Laszlo, thanks for the positive review. We are however sorry if the customer service was not to the high standards we expect for our patients. We will act on any further feedback you may have provided in any follow up surveys you should have received, post health assessment. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: The demeanour of the staff here is something I’ve never experienced in my many years as a member of Nuffield Health. To belittle a guest of mine and treat them with prejudice is not what I expected coming to a tier 1 club.
Hi Elisard, this is very serious allegation you have made in your review. Please can you confirm some further information and your contact detail via: [email protected] and we’ll investigate this further. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Seriously, people are so embittered. This is a very good gym, I’ve been to many in London and this is just comparable to the BXR or any other premium one but for far less than 300£/month Love the Swimming pool, sauna, steam room and the staff
Thank you very much for this lovely feedback Sofiane. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: Dear Nuffield Paddington Centre, I have recently purchased myself a membership with the help of your staff. Sales team are very nice, helpful and friendly. Same goes for the reception staff . Always kind and with an ear to listen to any concerns. Sadly I can’t say the same about your swimming instructors. I have joined the centre mainly because the Sports Centre around me has closed due to refurbishment of the pool area. So I had a view of the facilities at Nuffield Paddington and thought that they were quite adequate, easily accessible and well maintained ( clean). Since I have started using the pool, I have been slapped ( over the shoulder, head , leg and even grabbed by some )by various individuals who ( although the signage at the end of each lane says “ swim clockwise) swim mainly in the middle of the lanes. Never mind that, yesterday I have tried to use after I had finished my swim one of your chairs to lie down. I have put my towel, swim cap and googles on the chair and turned my back for 5 min. One of the swimming instructors ( blond haired individual) and a parent of one of the kids ( as in the slow lane were held swimming lesson for children) took upon themselves to remove my belongings without my permission or knowledge in order to give way to a man to lie on the same chair I was supposed to sit on. When I have asked them why they have removed my belongings ( both women) ignored me. The whole episode was bizarre, creepy and disturbing. She ( the swimming instructor) should have not touched my items without asking me, and push me away from the chair where I wanted to sit and have my items on. Beyond rude, inappropriate and disrespectful behaviour towards me. Another thing that I observed, since I use the pool Monday through Fridays- parents of children who come to bring and watch their kids having their swimming lessons, sit by the pool side and enter with their shoes and do not wear overshoes as we swimmers are barefoot around the pool and keep stepping into their dirt brought from outside. It is not hygienic for us to step in someone else dirt from their shoes. I would advise against using the pool. I will try to cancel my membership and look somewhere else for better services.
Hi Luliana, thank you for this feedback and we are sorry for any issues you have experienced in our pool. We'll take your critical feedback onboard and we are sorry to read we have lost your custom because of any issues experienced. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Great pool , I was shown around by a very friendly and welcoming receptionist , I was planning to sign up but was travelling for the whole month of august . The lady advised me to sign up in September , but just wanted to thank her for her 5 stars service and for letting me use the facilities . Thanks again
Superb feedback Hmida, we look forward to welcoming you into the club as a full member in due course. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: I just finished Personal Best Programe with Junior. He is very professional and friendly. Highly recommended. Thank you Junior.
Excellent feedback Robert. We are very pleased to read of the excellent guidance Junior provided through the programme. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: The gym itself isn’t bad. But it’s way too packed all the time. Even at the weekends.
Hi Zee, thank you for this feedback and our apologies for any instances where you have been unable to complete a workout, as planned. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: This is a great gym with amazing vibes, from the classes to the members, and the staff. The gym equipment here is top tier and the swimming pool is warm and never too crowded. Overall a great place to stay fit!
We really appreciate this excellent rating and review Jamal. We are very pleased to read you are enjoying your club visits. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: Just the worst - multiple people at the reception but nobody wants to pick up the phone. Incompetent and lazy. Had a question about whether the pool is open but of course no way to find out except to actually go there
Hi, thanks for this feedback and apologies for any poor member experiences. If you have any outstanding concerns, please do not hesitate to request a duty manager on your next visit. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: I was referred by my insurance for physio treatment and was assigned Micro at Nuffield Health Paddington. He is very knowledgeable and was able to get me back to full health. He takes his time to find out the actual issue and gives great exercises to get you back to full health. I have been to other physios and Micro has by far been the best. He deserves a pay rise.
Thanks for taking the time to share your patient experience Mo. We are very pleased to read that the treatment receieved at our clinic was completed to a high standard. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: Awful and rude staff. They messed up my direct debit, then harassed me for the payment (I was out of the country). After settling the payment, the following week I received a call from a credit rating agency - Nuffield Paddington is a mess! No one apologised, they were very rude and dismissive. When I called up in panic to resolve, the person named Adam pretty much asked to shut up. This is just unacceptable customer service
Hi, thank you for this constructive feedback and our sincere apologies for any errors in the administration of your membership. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: I have been attending this wonderful gym in this fantastic location for years, and I am pleased to see the improvements made. It is ideal for me, and I give it a 5-star rating primarily because of the friendly and approachable staff. In particular, a personal trainer named Junior has been instrumental in showing me the ropes and providing valuable tips on maximizing my gym experience. Thank you, Junior
Superb feedback Abraham. Thank you very much for taking the time to call out the excellent quality of training that Junior has been providing during your PT sessions. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Amazing facility and great gym
Thanks for this superb review and rating Jack. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: No rear delts fly, hamstrings machines, two cables machine out of which one was broken! Given the price, not worth if you're into resistance training. The priority is on cardio equipments apparently. Also, the gym is difficult to locate as a first timer.
Hi Param, thanks for this feedback and we are sorry if the equipment mix is not to preference. We are also sorry for any difficulties you experienced finding the club initally. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Very nice coach, got a free body recomp guide
Thank you for this excellent rating and review. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Just finished the 'Personal Best Program' with Junior and it was great! His motivation and expertise led me to a healthier lifestyle. Highly recommend Junior for anyone seeking a dedicated trainer. Thanks Junior!
Thanks for this excellent review of Juniors PB programme coordination. We're very pleased to read of the benefits this has had on your health and wellbeing. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Just visited! Liked it a lot- it had a very peaceful atmosphere late morning- the pool was free and nicely heated- super hot steam room (the sauna was a bit cold)- the staff was very friendly- clean good equipment!
Thank you so much for this lovely review of our club. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: It's a pity I have to write this review. The gym itself is incredible! Well kitted out, very modern, and spacious. I've given it 2 stars because I had crossed town specifically to swim there. I had checked the website the day before to make sure it had a pool and towels. When I arrived, there was a sign at reception saying the pool was closed for renovations for 2 weeks. I only had a swimming costume with me, so couldn't train. It was disappointing and a waste of a journey. It should've been put on the website.
Hi Dave, thank you for this constructive feedback and our sincere apologies for the impact the pool closure had on your workout plans. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Writing this profile in place of my mom, Dina Maksimovic. Great gym with brilliant facilities, and an excellent team behind it. Particular shout out to deputy GM Luke Morini, who always take care of their customers and is super helpful.
Thanks for uploading this superb review for Dina, Goran. We are very pleased to read she is enjoying her member experience. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: In my opinion, i have never seen a gym community this collective and positive! Everyone is so kind and helpful. Members smile and always lend a hand. I feel great when i come in to train.
This is absolutely fantastic feedback Amira. Thank you for sharing. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Honestly I had an amazing experience. All the equipment was very well kept, the staff were so lovely and helpful and the changing rooms were so clean and well looked after. It’s probably my new favourite gym!
Thanks for the lovely review Emily, we're pleased to read you are enjoying your club membership. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: I love to come to this gym! All the teachers are very helpful and kind. The gym ambience is always clean and tidy.
Thank you very much for this superb feedback Giovanna. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Mr Luke I think he the best one so far in Nuffield paddington in my experience I use this gym more in 8years I think he the best because very helpful and wellcomeing to the members and always smiling and polite,,welldone to him and thank you and I hope all staff in Nuffield do same his way,,
Thanks for taking the time to provide this excellent feedback Basel. We're pleased to read you have seen improvements in your club membership recently. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: I had such a frustrating experience trying to get through to the clinic via phonecall. I had undertaken a health assessment, which was okay, and I was following up to activate my free month of gym membership. Many unanswered calls and 3 messages left with staff later and noone got back in touch with me. Exhausting
Hi Nathan, thank you for this feedback and apologies for any delays experienced contacting the team. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Amazing service by Adam at Paddington Nuffield. Always delivers great customer service. He is very approachable, nothing is to much for him. And the nice thing is he always acknowledges you on arrival. He is a real asset to Nuffield.
Lovely feedback Anita, thank you for sharing these excellent interactions with our team. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Beautiful atmosphere, the team was really helpful. Gym and swimming pool were really clean and in good condition.
Negative experience: Im by far the type to complain about a steak being cold etc, really am not too bothered usually and I think have only every written one review in my life so you can imagine how I probably feel.. Had watch stolen December, didnt make too much fuss just reported it, filled in a Form and was told Manager would revert, waited 2 weeks and still nothing. I now wrote to Manager myself, with no reply to date... I still cannot fathom this :( . Bearing in mind they had several break ins to lockers not so long ago, in which they put a sign up.. The changing rooms I kid you not have been as humid as Singapore in summer at times, I waited months thinking perhaps it will be fixed and tbh even the staff were baffled how hot it was, I mean say 28 maybe 30 celsius at times!, the fact the Gym area was working I cannot think that the only reason that the Changing rooms were not is to cut costs... I was contemplating leaving there for some time but a month back I had enough, I went there to de-stress and coming out sweating after the shower and getting changed, again, just done it for me... How can you have changing rooms that hot for months on end and its not even summer yet!??? If the Sauna or Steam room has a fault, it has seen to be closed down for over a month at times... Yes this review seems lengthy and I don't really write reviews but have felt so done and let down I have to stress this. Nuffield I have been with you for over 10years, brought numerous of my staff to you and to be treated like this, I actually don't have words anymore. Nice one
Hi So, apologies for this incident, whilst we assist members in the reporting of any incidents, as well as assisting with police enquiries. Any items left in the lockers, are done so at the owner’s risk. For this reason, we have signage in locker rooms warning of this risk and always recommend that members place high value items with our front of house team. With regards, the Paddington Fitness and Wellbeing team
Fantastic experience: Amazing atmosphere at Nuffield Paddington. I enjoyed so much my session This gym has everything:sauna, steam room and swimming pool
Thanks for the superb feedback Zizi! Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Clean changing rooms, nice and safe environment, I strongly recommend!!
Thanks for taking the time to share this excellent feedback Mikael. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: I’ve done the health test. They are extremely unorganised, forgot to test for the most important thing, had to call in 5 times to chase. Don’t waste your money or time with them
Hi, thank you for this feedback and apologies for any errors in the management of your health assessment. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Always perfectly fresh towels folded by the beautiful and kind receptionist I think her name is Jess and Daniel the sales guy is so charming and professional
Thanks for taking the time to provide this lovely feedback Jessica. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: This November marks my second Personal Best session of the year alongside Junior. I can genuinely attest that the guidance and support I've received have been of the utmost quality, and he's been there to accompany me every step of the journey. Thank you!
This is superb feedback Nawed, thank you very much for taking the time to share this excellent review of Junior's mentoring. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: The most disinterested staff of all London branches, never answer the phone and changing room often a tip
Hi Sachin, thank you for this feedback and apologies' for any club visits that have not been satisfactory. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Great gym, the free weight area is well equipped (3 squat racks) and staff is friendly. It gets busy at times but I never found it too packed to work out.
Thanks for the superb feedback Patrick. We're really pleased to read you have been enjoying your workouts. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Negative experience: Service or quality of service is from random to non existent, no working system for ANY service issues resolutions, its a members club that no one is interested of the members opinion, to the contrary. Avoid if you can! Shame for the good location and some of the good people that work at this place
Hi Alex, thank you for this feedback and our apologies for any visits that have not been to standard. We do hope the quality of your visits have improved since the publication of this review. With regards, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: Brilliant spin section in the gym
Excellent feedback Clinton, we are very pleased to read you are enjoying your club experience. Best wishes, the Nuffield Health Paddington Fitness and Wellbeing Team
Fantastic experience: I'd just like to say and give big Thank out to Nuffield Health Gym in Paddington and to Clinton for his hospitality in demonstrating what great customer service and professionalism should look like. I was down in London on business and as a active member training at the Birmingham location wanted to experience and compare. Happy to say Paddington certainly lived up to this this unlike another I went to to where the welcome was not as great, which as in a higher tier, one of the connections centre. Keep up the good work Clinton and hopefully others will lead by your example
Fantastic experience: I've been to many Nuffields but so far the Paddington branch is the one I've liked the most and have found no fault in the service. The coaches, lifeguards and other staff, especially the manager Luke, are very helpful, friendly and practical. There is no reason to criticize the cleanliness and hygiene. I definitely recommend it!
Fantastic experience: The gym is well clean and it’s amazing. I’ve learnt a lot since I’ve come here and it’s a good place to workout
Fantastic experience: Great vibe, has all necessary equipment, friendly staff!
Fantastic experience: Lovely staff, fantastic facilities , great crowd that comes to the gym. Could not recommend this place more.
Fantastic experience: Fantastic gym, nice professional and friendly staff, food equipment
Fantastic experience: Wonderful gym. Clean, modern, all amenities and very friendly staff.
Fantastic experience: Love this place, it has everything, facilities are great and staff very friendly.
Fantastic experience: Excellent pool, always clean and warm and generally not busy.
Fantastic experience: Friendly, clean, well equipped in good centre
Fantastic experience: Amazing gym amazing staff
Fantastic experience: Great facilities, helpful staff, lovely spa, swimming pool
Fantastic experience: Excellent facilities, welcoming staff and friendly members. Would recommend to anyone travelling to stop by
Fantastic experience: I haven't been to a gym for years and was delighted at the reception I received at Nuffield Health Paddington. The staff are approachable, helpful and friendly. The space is generous, immaculately clean and it offers a great range of classes. So far I've been to yoga and pilates classes. The teachers are knowledgeable and very personable. Great atmosphere and the pool and sauna are fantastic.
Fantastic experience: Amazing gym floor with quality equipment and lovely staff
Fantastic experience: Excellent facilities and trainers!! And great staff at front desk!
Fantastic experience: Thanks to all workers in this lovely gym , facilities clean and staff very helpful. Highly recommend
Fantastic experience: Great helpful staff, very clean facilities
Fantastic experience: Great facilities and staff
Fantastic experience: Amazing gym facilities and sauna. Will be coming back again!
Fantastic experience: Receptionist very polite and friendly
Fantastic experience: Great gym and great variety of equipment that’s in perfect condition. Staff are always very friendly.
Fantastic experience: Very clean and cool temperature
Fantastic experience: Excellent facility, welcoming staff and very spacious!
Fantastic experience: I was a member for several years (I'm now relocating). The machines, weights and pool are of excellent quality. The gym floor is also very big with plenty of benches. The customer support team is also very understanding and helpful.
Fantastic experience: Fab gym, helpful staff and lots of equipment!
Negative experience: Very rude reception staff! very unwelcoming girls who works at reception, (Rumi) locked me out of the pool area because I wanted to get a bar, she requested me to walk through all the way round through the gym half naked!!??, her attitude was very bad not nice for a member to experience such rudeness I refuse and asked for the manager, her general manager didn’t want to provide her name?? (Very unprofessional) she’s a young lady very short, she really didn’t want to listen or acknowledge to what I had to say. All the other stuff are nice apart from those girls. Shame!
Fantastic experience: It's a great fitness club! I use the Sauna, steam, swimming pool and gym floor and It's really great. The people and staff are very welcoming and friendly. Highly recommended!
Fantastic experience: Thank you so much for helping my guest visitor when she fell ill last week. Callum supported us throughout the evening, helping my friend find a comfortable place to lie down, access to blankets, drinks and the nearest bathroom. Callum was so calm, empathetic and patient, and he was the key communicator to the rest of the staff of what was happening. Thanks to Eddie, for his loud moral support and great choice of energy bar for my friend. My gratitude also goes to Julia who proactively made my friend a cup of mint tea upon knowing that my friend had stomach cramps - it was girl power at its best. Thank you so much Nuffield Paddington. I have been a member of the gym for nearly 4 years, and you all showed through your actions on Monday why I am such a loyal fan. It was an honour to bring my friend here.
Thank you for taking the time to leave this lovely review Lisa . We are very pleased to read of the quick actions the team took on the day. Best wishes, the Paddington Fitness and Wellbeing Team
Positive experience: Great and spacious gym! Love sauna and steaming room! Equipped with a lot of boxing bags, enough equipment to train pretty much everything, maybe few machines are missing but not major. The only thing is that showers stink a bit and they have some flies there all the time. Great gym, would love to join but not for £120 pm. £80pm for that gym is fine.
Hi Henrik, thanks for the positive rating and generally positive review. We've been working hard with our contractor to get a proper solution in place for the shower area and we hope you have notice the difference on your next visit. Also do check with the team best rates. We can do a much better offer for you than £120 p/m Best wishes, the Paddington Fitness and Wellbeing Team
Negative experience: No pool for 3days and no hot showers for 2. Asked for the manager to call me but no reply after 2days.
Hi Gary, apologies for the issues recently experienced. If you have any concerns outstanding please do not hesitate to request the Duty Manager on your next visit. Best regards, The Paddington Fitness and Wellbeing Team
Positive experience: Please add a bicep curl machine and a triceps extension machine. There are no machine for arms only cables and free weights.
Thanks for the feedback Eduardo. Feedback noted, no immediate plans to change equipment, but we'll take this advice when the current equipment mix is next reviewed. Best wishes, the Paddington Fitness and Wellbeing Team
Fantastic experience: Dealt with someone called Naima I believe a few days ago. Always smiling and helpful. Makes this gym worthwhile
Superb feedback, thank you very much for sharing your experience of our club. Best regards, the Paddington Fitness and Wellbeing Team
Fantastic experience: Great please..very clean..Especially thanks to Andy and Izabele..They are so nice..always with smile and on disposal!!
Leo, thank you so much for the lovely review. We're really pleased to see you are enjoying your membership. Best regards, the Paddington Fitness and Wellbeing Team
Fantastic experience: Just to acknowledge the pleasant and professional customer service received during my last few visits by one of the staff name NAIMA. Thank you for your friendly and helpful personality when needed!!!
This is absolutely fantastic feedback. We're very pleased to read the positive impact Naima had on your recent visit to our Club Ireny. Best regards, the Paddington Fitness and Wellbeing team
Fantastic experience: I've had a great experience with this center, polite and caring staff, swimming pool extremely clean and my girls love taking their swimming lessons with teacher Izabelli, it's the highlight of their week.
Thank you taking the time to provide this lovely review Bru. We're very pleased to read of the excellent work Izabelli is doing. Best wishes, the Paddington Fitness and Wellbeing team
Fantastic experience: I would like to give a complement to the Nuttfield and also to the swimming pool teacher Izabele for the great work and communication with my kids, she's great and she improves a lot my little ones. They love to go to class, happiness and discipline can walk together. Thanks Vanessa.
Thank you for taking the time to provide this lovely feedback with regards to the teaching team at our Swim School Vanessa, it is very much appreciated. With regards, The Paddington Fitness and Wellbeing Team
Fantastic experience: Yesterday and today I have tried for the first time the Nuffield Health Club in Paddington and I had a very nice experience. Machine are various, very new and cleaned, there is loads of choice if you are a passionate bodybuilder that needs to work all the body parts. On top the staff is really friendly, Nathan and Natasha showed me around the gym and helped me understand how to use a machine in the correct way. I would highly recommend it to anyone.
This is lovely feedback Renato, thank you for taking the time to share this experience on Google. Best wishes, the Paddington Fitness and Wellbeing Team
Fantastic experience: The Venue is in an amazing location. Easy to reach both via public transport and with your own means of transport. The gym is very well equipped and is all on one floor. I mainly use the Swimming Pool which is decent size (20 mt and has 3 very large lanes), quite and you can train appeased most times of the day and of the week. In the Pool are you can also benefit from Steam Room & Sauna. The changing room are spacious and clean, the showers are immaculate. Friendly staff. I would definitely recommend Nuffield Health Paddington
Stefano, thank you very much for taking the time to provide this lovely review and rating. Best wishes, the Paddington Fitness and Wellbeing Team
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