Neter Vital
Information about Neter Vital
Opening hours
- sunday: 10:30-16:30
- monday: 9:30-18:30
- tuesday: 9:30-18:30
- wednesday: 9:30-18:30
- thursday: 9:30-18:30
- friday: 9:30-19h
- saturday: 9:30-19h
Neter Vital is a health shop that specialise in alternative medicine, health products and services. This includes an array of Organic Food & Drink, Sport Nutrition, Vitamins & Minerals, BodyCare, Natural Remedies, Detox, Lifestyle, Spiritual Products, Crystals, Health Events & Seminars, Health Consultation & Books.
Our comment from NutritionTOP.co.uk about Neter Vital:
Neter Vital Health Food Shop is a renowned destination for those seeking holistic wellness and natural remedies in the vibrant heart of London. This establishment showcases a diverse range of high-quality products, from herbal bitters to black seed oil, all aimed at enhancing overall well-being.
While some visitors reported instances of unprofessional behavior, particularly concerning personal comments made by staff, the owner has expressed sincere apologies, emphasizing that making customers feel welcome and comfortable is a top priority. Many have praised the knowledgeable staff, especially Aurora, for their commitment to customer service and understanding of health needs.
- Wide variety of natural products: Customers frequently mention the extensive selection of herbal and health items available.
- Welcoming atmosphere: Despite some negative experiences, numerous reviews highlight the warm and friendly environment, making it a favorite stop for many families.
- Knowledgeable staff: Regular customers appreciate the staff's expertise, particularly in recommending products tailored to specific health issues.
- Community involvement: The shop plays an active role in the local community, with initiatives like free meditation classes and support for health-related events.
Overall, Neter Vital stands out as a vital community hub for health enthusiasts. With its commitment to customer service, extensive product range, and supportive environment, it serves as a cornerstone for anyone on a wellness journey.
Neter Vital: Reviews
Negative experience: The owner of the shop was being very pushy and kept on coming close to me and my friend despite being a minor. He was overly complementing us and called my friend ugly due to her acne. I would never come back to this place and advise others not to as well.
Hey Iamo, Thanks a lot for sharing how you felt. I genuinely appreciate you letting us know, and I’m really sorry if I came across the wrong way. I completely understand how that might have felt uncomfortable.
To be honest, my intention was simply to offer a bit of friendly advice about some of our natural remedies. I do this with pretty much everyone who pops in, especially if I think we might have something that could help them out. I would never, ever call someone ugly—that’s just not who I am, and it’s definitely not how we treat people here.
If anything, it seems there might have been a bit of a misunderstanding.
If anything, it seems there might have just been a bit of a mix-up in how things were understood. I completely get that not everyone is familiar with the way we chat about health and wellbeing here, and that’s perfectly all right. So I’d really love the chance to clear the air. If you or your sister would like to drop by again, we can have a proper chat and I can show you that we really are just a friendly that helps the community in thier healing journey.
At the end of the day, we always want everyone to feel welcome and understood. And if this was just a cultural or personal misunderstanding, I’m more than happy to make it right. So do come and have a chat with us anytime, and you’ll see that we’re all about making people feel at home.
Best
Neb
Negative experience: Extremely unprofessional and disturbing behaviour from the owner of this shop. I sent my 15 year old sister to buy a few items, and the man not only made comments about her and her friend’s appearance saying she’s “beautiful but her spots ruin it” but also kept moving close to them while talking. This made them both feel very uncomfortable and unsafe. My sister came home in tears. She already struggles with her confidence, and being spoken to like that by a grown man was completely inappropriate. No child or customer should ever be made to feel uneasy or judged in a shop. He behaved like a creep, and I want others to be aware of this before sending young people there. I’m not sure if he is the owner but he is an Eritrean or Ethiopian man and I think his name is Neb.
Dear Maha,Thank you for bringing this to my attention. I’m truly sorry to hear that your sister felt uncomfortable during her visit, and I genuinely appreciate you letting us know.
I want to emphasize that creating a warm, welcoming, and safe environment for all our customers is at the heart of what we do. Many families and children come to our shop regularly, and it’s always been a place where people feel at ease. In fact, we often hear from parents that their kids enjoy visiting us and that the atmosphere is friendly and positive. We also have numerous positive reviews that reflect the care and respect we strive to show to everyone.
Regarding this particular situation, I do believe there may have been a misunderstanding. At the time, I offered advice in what I perceived as a positive and respectful manner, and from my perspective, your sister seemed to receive it with a smile. I never intended to make anyone uncomfortable, and I certainly understand the importance of ensuring all interactions are appropriate.
We’re more than willing to review this together and share any context that might help clear things up. Please feel free to reach out directly or come by the shop so we can discuss this in person. We truly value your feedback and want to ensure everyone feels respected and comfortable here.
Thank you again for letting us know.
Best regards,
Neb
Fantastic experience: I just completed the atunbi cleanse. I started at 8:30 and the cleanse for me lasted about 2hours. Felt slight cramps but nothing too major, I handled every. What a great kick to started a healthy journey. Also thank you to Nev for explaining everything clearly, it made the process a lot easier. I was a bit skeptical because I have a big vomit phobia, but I didn’t experience any of that.
Fantastic experience: Highly recommend! The Atunbi Cleanse really helped.
Negative experience: Very poor customer service, thats all ill say. However busy you are, a simple acknowledgement of presence goes a long way. Then when you are with someone try not to get distracted because they gave you grace and patience to serve those before them in peace. Love
We sincerely apologise for the lack of customer service you experienced during your recent visit. We recognise that the shop can become quite busy, which may result in oversight of customer presence. As a gesture of goodwill, we would like to offer you a 10% discount on your next visit.
Best regards,
Neb
Manager
Fantastic experience: Great products with lots of choices of natural stuff , good service, friendly people, 5 mins away from my home
Fantastic experience: Excellent service my blotting has been so much better i recommended thos shop for all natural remedies
Fantastic experience: Excellent staff who made me feel so welcomed and appreciated helped me with all my questions the young man made sure he was very through with the information he was giving providing and as to the manager what a charming gentleman even though I put a previous bad review I had to retract it as I cannot blame a business when it is Google’s fault hence why I had to come with the 5 ⭐️ I would of put 10 ⭐️ if I could
Thank you so much for your kind words! We truly appreciate your trust and understanding, especially after your previous experience. It’s wonderful to hear that our staff made you feel welcomed and that they were able to assist you thoroughly. We strive to provide the best service possible, and your 5-star review means a lot to us. If there's anything else we can do for you in the future, please don’t hesitate to reach out. Thank you again for your support!
Fantastic experience: Great quality products and helpful knowledgeable staff:)
Thank you so much for your wonderful feedback! We're absolutely delighted to serve you!
Fantastic experience: Neter Vital Health Food Shop: London's Premier Destination for Holistic Wellness and Natural Remedies Neter Vital Health Food Shop, a true sanctuary for health enthusiasts and wellness seekers, is nestled in the heart of London's vibrant cityscape. Having had the privilege of frequenting this remarkable establishment for several years, I have experienced firsthand the transformative benefits of their diverse range of high-quality products and have been consistently impressed by their knowledgeable and dedicated staff. Among the extensive selection of natural health items available, my personal favorites include herbal bitters, black seed oil, deodorant, toothpaste, sea moss, and blood cleanser. Each product has not only enhanced my overall well-being but has also become an essential part of my daily routine, promoting vitality and balance in various aspects of my life. What genuinely distinguishes Neter Vital from its counterparts is the outstanding customer service provided by its passionate team. Their in-depth understanding of each product's properties, applications, and benefits ensures that every customer receives personalized attention and informed recommendations to address their unique needs. The staff's dedication to promoting holistic health practices and the use of natural remedies is both inspiring and contagious, cultivating a welcoming and educational environment that encourages customers to invest in their well-being. Over the years, Neter Vital has consistently demonstrated an unwavering commitment to quality, variety, and value. This dedication has positively influenced the lives of numerous customers, myself included, by making natural health products accessible and approachable. The moment you enter the store, it becomes evident that Neter Vital transcends the label of a mere shop; it is a thriving community of like-minded individuals devoted to supporting one another on their respective journeys to optimal health. I wholeheartedly recommend Neter Vital Health Food Shop to anyone seeking natural, effective products and expert guidance in their quest for improved well-being. Do not hesitate to share this invaluable resource with family, friends, and fellow health enthusiasts, as the life-changing potential of holistic living is a gift that should be shared with those we hold dear. Discover the Neter Vital difference for yourself and unlock a world of possibilities on your path to a healthier, happier, and more balanced life. In an era marked by a growing emphasis on self-care and wellness, Neter Vital Health Food Shop stands as a testament to the power of natural remedies and holistic health practices. As a loyal customer, I am confident that you will find the products, guidance, and community support that you need to elevate your well-being and embrace a more vibrant and fulfilling lifestyle. Make Neter Vital your trusted partner on your journey to optimal health, and experience the life-changing benefits of natural wellness for yourself. And lastly before i forget amid the remarkable offerings and warm atmosphere of Neter Vital Health Food Shop, one individual stands out as a true pillar of the establishment - Advisor Aurora. Her exceptional knowledge, unwavering dedication, and genuine passion for helping others make her an invaluable asset to this esteemed health shop. As a devoted customer of Neter Vital, I have had the pleasure of consulting with Aurora on numerous occasions. Her guidance has proven instrumental in helping me navigate the extensive selection of natural products and tailor my choices to my unique health needs and goals. Aurora's deep understanding of holistic wellness practices and natural remedies consistently instills confidence and trust in her recommendations. Aurora's commitment to providing personalized, attentive service is second to none. She takes the time to genuinely connect with each customer, ensuring that their individual concerns are addressed and their questions are thoroughly answered.
Wow, thank you so much for your heartfelt review! We really appreciate you! Neter Vital Health shop wouldn't be what it is today without your constant support. We love what we do, especially the positive changes we see in our community—whether it's in health, spirituality, or mental well-being! Your encouragement means the world to us! ,
Fantastic experience: Whilst I was in the shop the assistant heard my coughing and recommended me the Shu powder for my cough. I told him that I had a chest infection and was prescribed antibiotics by my doctor which I had completed without any affect, which then led to a throat infection also. I started taking the Shu powder twice daily and after a few weeks my cough went away. I am very grateful for your recommendation as I had this cough for 3 months.
We appreciate your confidence in us and our product. The Shu Powder is truly an exceptional solution for any respiratory health concerns.❤️
Fantastic experience: Best natural shop in Brixton
Thank you for your review❤️
Negative experience: I visited the store Saturday 27 July around 5:30. A lady with a shaved head that served me was extremely rude and unhelpful. Customer service, is imperative if you want your customers to return . I made a long trip to a black owned store and to experience this is frustrating!!
Dear Ifrah,
We sincerely apologise for the negative experience you had during your visit to our store on Saturday, 27th July. We are truly sorry for any frustration or inconvenience caused by the behaviour of our staff member with the shaved head. Customer service is of utmost importance to us, and we deeply regret that we fell short of your expectations.
We understand that you made a special trip to our black-owned store, and we appreciate your support. It is disheartening to hear that your experience did not reflect the level of service we strive to provide. We want to assure you that we take your feedback seriously, and we are committed to making improvements to our customer service.
To make it right, I would like to personally serve you during your next visit to our store. Additionally, as a gesture of goodwill, we would like to offer you a 25% discount on your next purchase. We value your patronage and want to restore your trust in our store.
Thank you for taking the time to bring this matter to our attention. We appreciate your feedback, as it helps us grow and improve our services. If there is anything else we can do to rectify this situation or if you have any further concerns, please do not hesitate to contact us directly.
We look forward to the opportunity to serve you better in the future.
Warm regards,
Neb
Director
Neter Vital Health 25 Brixton Station Road SW9 8PB London 02079788321 www.netervital.co.uk
Fantastic experience: Friendly, helpful staff and the shop is very clean. Shopping here was definitely a pleasant experience.
Thanks ❤️
Fantastic experience: Lovely company with amazing communication - added extra products due to some being out of stock. Products all perfect quality, giving 10/10 taste. Very fast delivery, will be repurchasing from them & really recommend. Thank you
Thank you ❤️
Fantastic experience: When ever I go to Brixton, I just love going into this shop, and having a look at all the healthy options you can use to maintain optimal health. The staff are also friendly and knowledgeable in all aspects relating to wellbeing.
Thank you ❤️
Fantastic experience: The husband is very straight forward and tries his best to advice as best he can. Not to sure about the otherrr.
Thanks Mary
Fantastic experience: Amazing product, started yesterday and i weighed 98.5 kg. This morning i am 95kg. Thank you so much for this product and outstanding customer service ❤️
Amazing well done ❤️
Fantastic experience: Amazing shop with amazing Staff. This is my go to place for any health issues that I and my family have and always get an honest advice on what to do and which natural products to use. Special mention to Aurora who helped me with my skin condition by recommending some cream that healed my skin. I wish they had more branches throughout London..
Thank you Daniel...
Fantastic experience: The staff have so much knowledge and are willing to share it. They have helped me with numerous health issues over the years and are always my first port of call if I am having any problems.
Thanks for your continued support
Fantastic experience: Absolutely amazing experience.. At the spiritual meditation on Sunday.. I will definitely be attending again ♀️✨
Fantastic experience: All at Neter Vital use their knowledge and expertise to help you gain an understanding of yourself and the best products to treat yourself well. Special appreciation to Tish. I went in to buy items for a relaxation package I was curating. The recipient is pregnant and Tish helped me get specific items that would be beneficial for her at this time.
Fantastic experience: Impeccable customer service...period...and most definitely will be returning back to collect my other products...Shalawam alleluia Amen Proverbs 19 vs 21 ⚔❤ Agape...2022
Fantastic experience: Amazing and dedicated staff. The products are excellent. It's good that they do so many good things in the community. Keep up the good work.
Fantastic experience: Amazing, amazing from the first call, where I needed information about a detox, best advice was given with so much care and passion. I ordered my detox and it was delivered, the next day. I have now done my detox and I feel like a brand new person! This is the best place for any natural way of healing or maintaining your body. This team is amazing Neb and Aurora you are amazing!!!!!! Thank you again.
Fantastic experience: The best experience ever. I called the shop while in panic as we really needed some herbs, and we are not London based . Over the phone they helped me and checked what they had or not in stock. Then I had to organise an Uber to collect all and they were absolutely patient and kind. They even let me share the uber journey so that they could see where they were parked. Absolutely KIND and PROFESSIONAL. Before them I called other 7 places and nobody even tried to help me. Could not recommend them any more than this!!! 5 STARS
Glad we helped
Fantastic experience: I’ve been visiting Neter Vital for a year for herbs, skin products, books, and advice. Everytime I visit I’m made to feel very comfortable. The staff there are very knowledgeable and there’s a wide range of natural products to facilitate your health, and assist your spiritual journey. Highly recommended and thanks again for your amazing service
Negative experience: Very unprofessional.
Hello Zoe, thank you for the review what's the service or conduct that is unprofessional to your standard?
Fantastic experience: Fantastic service from Neter Vital... First choice for all your Vitamins and Natural herbal remedies. Highly recommended for any health ailments you may have. Natural and herbal is always best. No more Asthma inhalers thanks to Neter Vital. 5 stars all the way!!!
Fantastic experience: I bought some products for muscular pain and detox your body, I started to feel much better in 4 days, after a week I do not feel much pain on my shoulders as I use to be also notice more flexibility . The shop has a good range of products, has good location. AURORA great adviser!!
Fantastic experience: Absolutely fantastic customer service, even over the phone! I has a terrible chest infection that antibiotics and steroids weren't able to receive. A friend bought me the Lung Cleanser tea and it helped to make a difference within 36hrs. I've been sending it to lots of people who've also found it helpful. Thank you
Fantastic experience: I honestly don't know how much I appreciate these guys. I had covid a week ago and a friend of mine recommended this place. I got my partner to go and I spoke to a very lovely lady Aurora on the phone. She asked me what symptoms I had and recommended a few things for me to take. I can honestly tell you it helped me within 3 days. My symptoms were gone and was able to move around my house until my 10 days was over. Thank you so so much Aurora ❤️
Thank you so much for your positive review. We look forward to serving you again
Fantastic experience: I had a wonderful reading! Really refreshing and powerful- Thank you
Fantastic experience: What an amazing place. My husband and I visit Neter Vital almost every week to get our essential body healing goodies. We are greeted by knowledgeable and attentive staff who guide us through our journey towards true self healing. Thank you Neb and Aurora for being such wonderful and lovely people. We have had personal health and wellbeing consultations which have helped us to heal our minds, coupled with practical solutions and products to aid us continually. This place is a must visit and true gem for Brixton in this new age of enlightenment.
Fantastic experience: Great service provided by Neter Vital. They are always there to answer any follow up questions you have about products bought from them if needed which is very helpful!
Fantastic experience: A shop for the whole family. Best products! All you need in 1 store. Helpful knowledgable staff who go above and beyond. Neter Vital....1 shop is not enough.....health is wealth!
✨ @netervitalhealth
Fantastic experience: Highly recommend any and everyone to make the most of the knowledge and products Neter Vital has to offer for optimal health (mind, body, soul). As a family we have been using the activated charcoal, liquid probiotic, Atunbi and Yamoa. We have had excellent results with all the products and will be trying out other products they have. Don't be shy, call the shop speak with Neb and he will give you best advice.
✨@netervitalhealth
Fantastic experience: Excellent service. Attentive sales assistants Went in for Sea Moss and the lady acknowledged my bad acne, she advised I tried the Blood Cleansing tea explaining everything on the skin comes from the gut. Happy to say all my active acne has now reduced. Went back today to stock up. All natural way to deal with my skin issues which is new for me. Pleasantly surprised and chuffed.
Gald we could help
Fantastic experience: Thank You for sponsoring our Events that was designed to empower communities to tackle the issue of gun and knife crime.
@netervitalhealth
Fantastic experience: I LOVE the free mediation classes they doing on Sundays. It has halped me a lot in understanding myself.
@netervitalhealth
Fantastic experience: This is such a great store full of wonderful healing and inspirational products to improve your life and lifestyle. I always receive top level customer service as all of the staff are super knowledgeable and very helpful. Really love this place :D
Fantastic experience: One of my favourite stores where I always go to get many of my needed essentials. Very reliable and good customer service. I have never been disappointed with the services I received. Staff are always warm and friendly and I also enjoy the welcoming energy that the store gives, good music and a relaxing environment.
@netervitalhealth
Fantastic experience: Best shop in brixton! Super kind a helpful staff x
@netervitalhealth
Fantastic experience: Friendly knowledgeable staff! You will usually find what you need!
Fantastic experience: Beautifully layed out shop, quality products including blackseed oil, loose herbs and supplements. I've also met some great people at the fortnightly meditation class
Fantastic experience: I love this shop it has a range of health related products and information and an incredible vibe!
@netervitalhealth
Fantastic experience: Such a warm and wholesome experience every time I go. It holds an amazing range of products, and a selection of gemstones and crystals. Aurora is incredible! kind, insightful and helpful. My favourite shop
Fantastic experience: Every experience has been wholesome, even going above and beyond. The staff are helpful, friendly (I’m always greeted with a welcoming hello, how are you, long time etc). Thank you Neter Vital
Fantastic experience: What an amazing gem in Brixton, Aurora and Neb touched my heart with their sincerety for health and well being. I got all I needed and more. Thanking you both. I highly reccondmend this place.
Fantastic experience: Informative staff & great products!
Fantastic experience: This is such a beautiful and welcoming store! My experience was more than just your average service, a great team with professionalism and great products I will definitely be back!
Fantastic experience: Very friendly, warm and personable staff with high vibrations and good energy ready to share valuable knowledge to help you enhance your vibrations and you won’t feel like they are just trying to make a quick sale. Stop by as there is a product in there for everyone.
thank your for this review
Fantastic experience: Neter Vital is a lovely organic shop selling groceries, toiletries, loose and packed herbs, gemstones, spiritual books. Helpful friendly staff. Shop is located under steps to brixton leisure centre.
Thanks Ama
Fantastic experience: This is a great shop for health care, staff are friendly and helpful with lots of information about there products.
Thanks we happy to serve you
Fantastic experience: The best shop with the most helpful, knowledgeable, friendly staff! So many amazing things in the shop and I always come out with great tips and suggestions from Aurora. My first visit to the shop I was struggling with really awful, inflamed acne on my chin, jaw line and cheeks and everything I tried only made it worse. Aurora was really helpful and gave me a number of products to try, including an herbal tea and their black seed oil. I have been using the black seed oil for the last couple of months and my face has cleared up so beautifully. So grateful for their help and for the remedy, and I highly highly suggest their black seed oil if you are struggling with any inflammation or stubborn acne.
thank you for trusting us with our highly treasured products and services.
Fantastic experience: Always friendly and helpful.
thank you
Fantastic experience: Received some good knowledge about moisturising hair oils. Hoping to visit again soon. I actually went in for hibiscus and totally forgot. Hoping they stock this soon.
thank you for your review
Fantastic experience: Great shop that provides a variety of products but also workshop about spirituality and nutrition. Very welcoming and knowledgable staff
thank you
Fantastic experience: Best products and fantastic service! Highly recommended for all your health products and services needs.
thank you
Positive experience: A lovley shop that stocks items to boost mental, physical and spiritual well being. The window display includes a small collection of quality tumbled gemstones. Friendly and helpful staff.
thank you
Fantastic experience: Got a salt lamp here, nicely organised shop with all sorts of treasures, very friendly and knowledgable service.
thank you
Fantastic experience: Amazingly calm atmosphere. Helpful staff whose knowledge is extensive of the well stocked and organised products.
thank you
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