Tollgate Healthcare
Information about Tollgate Healthcare
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-12h
Our comment from NutritionTOP.co.uk about Tollgate Healthcare:
Tollgate Healthcare is a highly regarded health and wellness center known for its exceptional osteopathy and physiotherapy services. The clinic has received numerous positive reviews from clients highlighting the following key strengths:
- Professional and Knowledgeable Staff: Clients have praised the expertise of practitioners like Archie, Felix, and Josh, who provide thorough consultations and effective treatments tailored to individual needs.
- Welcoming Atmosphere: Visitors consistently mention the friendly and supportive environment at Tollgate, making their experience comfortable and relaxing.
- Effective Treatment: Many clients have reported significant relief from pain and improvements in mobility following their sessions, especially after treatments that include acupuncture and targeted manipulations.
- Clean and Well-Equipped Facilities: The clinic's cleanliness and availability of refreshments contribute to a pleasant visit, further enhancing the overall patient experience.
While the majority of reviews are overwhelmingly positive, a common note is that some treatments may involve temporary discomfort as part of the healing process. However, clients recognize the long-term benefits of such treatments and are generally satisfied with their results.
Overall, Tollgate Healthcare is highly recommended for anyone seeking effective solutions to musculoskeletal issues in a professional and friendly setting.
Tollgate Healthcare: Reviews
Fantastic experience: It was my 1st visit here and found it very nice. Bea was very good, & I felt very relaxed with her. She certainly helped my back & neck pain even on the 1st visit..
Fantastic experience: I have been suffering with a painful shoulder for many months now, and decided to book in to see Bee to see if she could help me. I managed to get an appointment really quickly, the receptionist was really pleasant and was able to suggest the right person to see. Bee was able to confirm what I thought the issue was and done a thorough examination and was able to suggest the next course of action by seeing the Dr within the Healthcare to help me further. From booking the appt to coming along on the day was excellent. Waiting room really clean lovely place with teas and coffees which you can help yourself too. Would highly recommend.
Fantastic experience: I rely on the Osteopaths at Tollgate for short and long term relief with back and other issues. Excellent consultation today.
Fantastic experience: Archie sorted my back out.
Thanks for the feedback Jaime, glad to hear Archie was able to help!
Fantastic experience: Just what I needed but it wasn't always pleasant. However if you want the results you know she has to get into the muscles. And she did!!! Nice chat as well though & all round I will book again.
Thanks so much Andy, hopefully short-term pain for long term gain!
Fantastic experience: Saw Archie for the first time and he took time to listen to my problem...discussed a treatment plan and even gave me some Acupuncture....Thank you. Lorraine Parrott
Thanks so much Lorraine, glad you felt well looked after.
Fantastic experience: My appointment with Archie was quick & easy to make online. Archie listened carefully to all of my symptoms and then gave me a clear and concise explanation of what he thought my problem. He massages the affected joints and we then agreed to try acupuncture since I had received good results from acupuncture to my shoulder in the past. The following day things are definitely easier and looking forward to my follow up appointment next week. Definitely recommended
Thanks Paul, hope you continue to improve.
Fantastic experience: Great service, extremely friendly and helpful. Clean and good facilities. Limited parking sometimes, just get to appointment a little early. If you are considering counselling I would highly recommend Julie. Thank you.
Thank you Alex.
Fantastic experience: First appointment with Archie, what a great guy, full explanation of my back problem and a great understanding. Very professional
Thank you!
Fantastic experience: Really nice guy, sorted my whole right hand side out in one session! Neck, shoulder, hip and ankle. Have absolutely no hesitation in recommending him to family & friends
Thanks so much Liz, delighted to hear you had a worthwhile visit.
Fantastic experience: I have been attending Tollgate Healthcare on and off for several different health and wellbeing services. Everyone I have seen are professional and extremely knowledgeable in their areas of expertise. I would highly recommend them. Really friendly and supportive team, including the receptionists.
Thanks so much for the kind words Stephanie!
Fantastic experience: Reception staff were very polite efficient and welcoming. Josh Toon was very easy to relate to regarding the issue I discussed with him. He was able to give me advice on how to go forward with my problem and I felt he was very competent. I trusted his judgement.
Really glad to hear this Gill, thanks for the feedback.
Fantastic experience: Excellent service. Very knowledgeable with fair and honest communication. Faultless service will 100% recommend to family and friends
Thank you Sarah!
Fantastic experience: Excellent sports massage to ease my neck and shoulder pain. Jo really got to the nub of the area and it is already much better. Would happily recommend Jo and Will definitely return when required.
Thanks so much Sara!
Fantastic experience: Jo listened carefully to me about the issue I came with and then thoughtfully assessed the best approach to the massage I needed. She was assured and confident and really gave attention to areas of muscle tightness as well as the other area affected. I left with more mobility and feeling much better. I will definitely return.
Fantastic experience: I found the sessions very helpful.
Fantastic experience: I found Mark to be a very positive and knowledgeable physio. He gave me some gentle exercises to improve my knee strength. I feel confident these will have a beneficial effect over time.
Thanks so much Andrew!
Fantastic experience: Excellent service and advice Great atmosphere - relaxing and professional
Thank you Mary, glad to hear you enjoyed your time with us.
Fantastic experience: I have had two physio appointments with Jake. He has been a fantastic help with my knee where I have damaged the cartilage. He has patiently explained what has happened, the best exercises to do to start the healing and the continued follow up now it’s getting stronger. The reception staff have also been lovely. I would highly recommend.
Thanks Susan - so glad to hear your recovery has been going well.
Fantastic experience: After some weeks of debilitating neck pain, my two sessions with Archie put me right. He quickly located the problem, eased the muscles through massage, and manipulated my ribs and neck vertebrae back into place. Sure I was a little sore at first but I now feel back to my old self. And he was great company while he did all of the above!
Fantastic experience: Very friendly and welcoming premises . Thorough and helpful first visit and was made to feel at ease .
Fantastic experience: Archie was amazing, he completely understood the issue with my back, explained it well and my back feels better even after one session. I highly recommend him to anyone
Fantastic experience: Fantastic service, instant relief for my back pain, and provided a good range of exercises to keep me moving freely
Fantastic experience: Lovely staff here. Super helpful and friendly too.
Fantastic experience: Look no where else ! Archie is first class at his job and a great guy. Highly recommended !
Fantastic experience: I have met Archie for the first time last week who has the same reassuring manner as do all the practitioners at Tollgate and he resolved my issue very simply.
Fantastic experience: Josh is very friendly and professional. I was very happy with the treatment which I received and have every trust in the practice as a whole.
Fantastic experience: I went along to the Tollgate Healthcare to see Archie Wilkinson M.Ost, for the discomfort I have been having, Pelvis and lumbar region. I can highly recommend Archie he was excellent, extremely professional and knowledgeable and put me at my ease straight away. My pelvis and back feels so much better a lot more movement. Thank you Archie
Fantastic experience: Everything was perfect. I have even started to feel better already.
Fantastic experience: Really enjoyed my visit and Jo sorted out a lower back problem. Highly recommended.
Fantastic experience: I was seen by 2 osteopaths - Archie and on the second occasion Josh - and both were very professional, thorough and thoughtful. They listened well and I came away much more comfortable than when I went in.
Fantastic experience: Jake listened carefully to my thoughts on my knee problem and then explained what he would do. He explained why & what was wrong & a plan for action to help it. A good experience.
Fantastic experience: This was my first visit. Jake was both friendly and professional. Exercise regime begun and return visit booked in!
Fantastic experience: After less than a day I was pain-free ! Can’t believe it ! I would recommend Tollgate to anyone and everyone - Special thanks to Bea.
Fantastic experience: Very satisfactory. O good professional service.. Richard
Fantastic experience: It is over five years since Felix fixed a back issue I was suffering with. I therefore had no hesitation in making an appointment to see Felix following a recent fall that has left me with some aches & pains. The consultation started with a number of questions to help Felix understand exactly what my back problem was this time round. I was then given some probing to determine the exact area that was causing me distress & pain. This was followed by a manipulation session & some recommended exercises to fit into my daily routine to assist with the healing process. I left 30 minutes later feeling so much better than when I had arrived. I have my next session booked & feel well on the way to a swift recovery. Many thanks Felix.
Thanks so much for the lovely comments Mark.
Felix
Fantastic experience: I have been attending this practice, on and off, for a number of years and can't praise their support and professionalism enough. I have always been treated with the utmost respect and felt listened to. I am currently having treatment with Felix, who I have seen on many occasions over the years, but have also had treatment fron Archie and Josh, who have been equally as good. Not forgetting the receptionists who as helpful and friendly. Local, friendly, helpful, what more can I ask for. Extremely happy with service provided.
Fantastic experience: I've used Tollgate Healthcate (prev.A.G....) for a number of years and have always received great care and attention. Felix is an excellent listener, Osteopath and the acupuncture he adds to his many lists of skills is extremely helpful. Five star treatments.
Fantastic experience: Josh is very calm and relaxed. Lovely manner and the manipulation helped my leg a great deal. Thank you Josh.
Fantastic experience: Felix always knows exactly what to do! I have been to him twice now and he makes me feel at ease. He is professional and friendly and most importantly what he does works!
Fantastic experience: So far so good. First appointment here after checking previous reviews. Josh was very good from first meeting and throughout treatment. I felt confident in his knowledge and method. Look forward to my next appointment.
Fantastic experience: Excellent service and very professional would recommend to anybody who suffers with back issues etc to give them a try, a big thumbs from me
Fantastic experience: First appointment, relaxed setting, great explanation. Would definitely recommend.
Fantastic experience: A warm welcome (back), thorough analysis of the problem, excellent massage followed by identification of pain sources. Discomfort eased and guidance given regarding the way forward
Fantastic experience: A very thorough and helpful appointment, thank you.
Fantastic experience: Excellent service from reception to treatment! Most courteous and professional!! Looking forward to my next appointment!
Fantastic experience: Jo was highly recommended to me and have booked again for another session.
Fantastic experience: First visit was first rate. Thank you Josh
Fantastic experience: Excellent location, professional service and Jake is a first rate physiotherapist who i would recommend to everyone.
Fantastic experience: Archie is great! He's done wonders with my back. 2 days ago I could barely walk, the difference is incredible! Such a nice guy and put me completely at ease too! Thanks so much!
Fantastic experience: Quick last minute booking, friendly staff and great service. Much appreciated thank you
Fantastic experience: I visited Felix after my second episode of a herniated disc in my neck. Felix has been the first professional to explain to me clearly what has been happening to my body & gave reassurance that I am, in time going to heal. He delivers his treatments with empathy, intelligence and kindness. I float out of the sessions, sleep well and feel armed with the right knowledge and facts to also take great care of myself too, today and beyond !
Fantastic experience: Felix gave excellent advice, empathy and covered all my concerns.
Fantastic experience: I had a great treatment from Josh. He listened as I explained my situation and then gave appropriate treatment to support me. I came away feeling confident things are going to improve.
Fantastic experience: Have been a few times over the years, seeing Julie Colthorpe and recently Jo Rodriquez. Both were excellent - as was the receptionist. Highly recommended.
Fantastic experience: Having had back and neck problems a year ago I returned to Tollgate Healthcare, which I have used in the past for other issues. I started treatment with Josh, and with his skill and expertise soon began to make progress on reliving the pain and discomfort I was experiencing. I have made regular appointments to keep up the treatment that has enabled any issues to be kept at bay. All the staff at Tollgate Healthcare are brilliant, highly professional and throughly amazing at what they do, I can not recommended them highly enough for such great service.
Fantastic experience: Been using Josh for several months as I have an on going back problem. He is always very professional, honest and friendly. Would recommend
Fantastic experience: Very knowledge helpful know there job
Fantastic experience: Such amazing staff with so many different skills able to deal with muscular and joint issues.
Fantastic experience: Had been suffering lower backpain since lockdown,was recommended to tollgate by a.friend.After 2 sessions with Josh pain completely gone.cannot thank tollgate enough and would recomend to anyone..
Fantastic experience: Highly recommend this practise. I have been suffering with extreme lower back pain for a week due to an injury and found it painful to walk. After seeing Josh my back is considerably better after just one session. I am so grateful! Couldn't be happier with the service provided.
Fantastic experience: Very good advice and diagnosis from Archie. Thorough and knows his stuff. Would highly recommend.
Fantastic experience: Saw Archie due to back pain. Staff all very friendly and helpful. Archie listend and then used some gentle manipulation and acupuncture to help relive the pain for which I am very greatful. Looking forward to my next visit to sort the problem out.
Fantastic experience: Exceptional staff from the lady who booked my appointment to the clinician who treated me. Clear explanations given at every stage, utterly perfect.
Fantastic experience: Felix has taken me from not being able to walk 100yds to being virtually pain free and walking as far as I want.
Positive experience: Great staff and very knowledgeable when explaining and treating my back
Fantastic experience: Very Covid-19 secure. Osteopath was brilliant and sorted out my back pain.
Fantastic experience: Back gone can't stand straight these guys will get you upright again. Brilliant professional service. Can't recommend them enough.
Fantastic experience: Superb treatment here (physio and acupuncture) Definitely know their stuff
Fantastic experience: Felix is a great osteopath.
Fantastic experience: I unfortunately hurt my back in lockdown and was so terrified I wouldn't be able to get treatment, I was so pleased to get in to see Andrew Gilmour. The practice has put in place all of the procedures which are clearly explained over the phone before you arrive. Waiting in your car pre appointment Andrew came to bring me in, taking my temperature before entering the practice. Face masks are worn and hand sanitiser used upon entry and exit of the building. You can wear your own mask or there are some available should you need one. Even though the full proceedures are in place its not awkward at all and you are always made to feel very looked after. All the rooms are wiped down between each appointment with new chair coverings which are easy to clean, and during treatment disposable aprons are used. Reception has a screen up and hand sanitiser available with payments taken by card as usual. Really impressed with the clean and safe operation keeping all of their customers safe without loosing any of the service. I have been going weekly throughout lockdown and the procedures are consistant and thorough everytime. Excellent as always and cant recommend them highly enough.
Thank you so much for your kind feedback Kate, really appreciate it. Hope your recovery is progressing well.
Best wishes, Felix
Fantastic experience: Excellent service and treatment to treat a bad back! Highly recommend thank you Felix for getting Mark up and about again!
Thank you - it was a pleasure helping Mark and I was delighted at how well he recovered.
Best wishes and keep safe, Felix
Fantastic experience: Felix advised me with such professionalism and calm kindness when I was experiencing great pain in my hip. He gave very good advice on next steps and was very good at checking in to follow up on my progress and well being. I was deeply impressed by the care and understanding he showed. He was able to reassure me and helped me to keep the whole situation in perspective. I would definitely recommend this practice.
Hi Anna, thank you so much for your kind feedback.
Keep well, Felix
Fantastic experience: I had the pleasure of talking to Felix today on the phone. What a knowledgeable, likeable and generous chap he is ! It was quickly established that I wouldn't be coming to see him, BUT, he was still happy to spend 15 minutes talking about my back issues and what he would do in my shoes. I think it says a lot about the type of person he is...Distance was the problem for me, otherwise I would not hesitate to become a client ! Many thanks for the sound advice. I will go down the physio path locally. Cheers Felix.
Thank you Jan for the kind words. It would have been good to meet you but fully understand the journey was just not feasible.
I hope you've found someone who can help you locally.
Best wishes, Felix
Fantastic experience: Katy Stone is a kind and considerate osteopath who has got me walking again with a steady course of treatment. The entire set up and help that I have received is thoroughly professionally and I can't thank the whole set up enough. Thank you.
Fantastic experience: Felix was outstanding in helping me sort out my knee pain, he really has made a difference to my daily comfort and allowed me to start training with a greater intensity again, I couldn't recommend him highly enough!
Fantastic experience: Brilliant service, having worked wonders on my back helping to relieve a trapped nerve in my lower back. With a mix of manipulation and accupuncture .
Fantastic experience: Helped my situation without fuss
Fantastic experience: Felix and Katy were absolutely FANTASTIC when I was treated by them. The practice is clean and modern, they saw me on time, and most importantly, I went home pain free! Brilliant!!!
Fantastic experience: Used this place a lot of times. All staff really nice and friendly.
Fantastic experience: Amazing service
Fantastic experience: Fantastic practice
Fantastic experience: Simply great. Both my wife and I use Felix and Andrew and have helped us greatly.
Fantastic experience: Great place
Fantastic experience: I had suffered with back problems for years and no one could help me and then I saw Andrew. He was amazing!. Andrew has done such a superb job of looking after my back that I am doing things now I never thought I would ever do again like cycling, running, horse riding and even digging the garden. I now only see Andrew once or twice a year for maintenance. I'm so pleased and wouldn't hesitate to recommend his services. Linda Mortimer - Woodbridge
Fantastic experience: I have recently received treatment for sports induced injuries from both Andrew and Felix. They are always totally focused, and in a quiet and confident manner gain a full understanding of the issue before commencing treatment. Invariably the problems are sorted out quickly, and AG & A are always excellent at recommending exercises to strengthen the problem area. Equally over the years Andrew has also had no hesitation in recommending alternative treatments from associate colleagues to me if he felt that these could be more effective. The quality of treatment at AG & A is also seen throughout the practice in respect of cleanliness, an excellent reception team, and ease of making appointments - Highly recommended
Fantastic experience: First class service following a shoulder injury after a gym workout. Highly recommended.
Fantastic experience: Very friendly and welcoming clinic. Had have treatments from a couple of their practitioners and always felt well looked after.
Thank you, Rosie. So pleased you are happy with our service
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