Balance Performance Physiotherapy
Information about Balance Performance Physiotherapy
Opening hours
- sunday: (closed)
- monday: 7:30-20h
- tuesday: 7:30-19h
- wednesday: 7:30-20h
- thursday: 8h-19h
- friday: 7:30-17h
- saturday: 8h-16h
Balance Performance has had one,strong and clear intention since our inception in 2001: to restore health after a painful event, injury, or illness & then guide people to higher levels of wellbeing through the adoption of better habits that can be sustained over a lifetime.
That intention remains the same but COVID-19 and the changes it has forced upon us have helped us improve our services. We continue to serve and keep our community safe.
We want you to keep your rehabilitation on course. We want you to maintain, even increase, your health and wellbeing during this period. As daily habits change we want you to avoid new aches, pains, and anxieties emerging, or reawakening old or chronic ones.
Our comment from NutritionTOP.co.uk about Balance Performance Physiotherapy:
Balance Performance Physiotherapy is renowned for its exceptional healthcare services, dedicated to helping clients overcome injuries and enhance their physical well-being. The clinic is staffed by a team of highly qualified professionals who are committed to delivering tailored treatment plans, ensuring each patient receives the attention they deserve. Strong recommendations highlight the clinic’s various physiotherapists: Sam, Caroline, Dan, Jon, Eli, and Anthony, all recognized for their expertise and personable approaches.
Many clients report significant improvements in their conditions, with numerous success stories detailing how the team has effectively treated issues ranging from lower back pain and knee injuries to post-surgery rehabilitation. The welcoming environment and professional support create a positive atmosphere, making therapy not just beneficial but enjoyable.
While most reviews are overwhelmingly positive, there have been a few mentions related to appointment scheduling and service consistency. The clinic continually strives to address these concerns to provide optimal patient experiences. Overall, Balance Performance Physiotherapy is celebrated for its knowledgeable staff, innovative approaches to treatment, and genuine care for every patient's recovery journey.
Balance Performance Physiotherapy: Reviews
Fantastic experience: I have worked with physio Sam over the last 5 months on a low back injury. I was unable to run 3km without pain and with Sam’s expertise and support I was able to run a half marathon pain free last week. The way Sam was able to diagnose and treat my low back was incredible - from the start I felt supported, understood and felt I was given manageable exercises and advice I could stick to. Couldn’t recommend Sam more!! Thanks for everything Sam!
Hi Laura, thanks for your fantastic review about Sam! We agree, Sam's expertise is so valuable and it's always great to hear when one of his patients hit their goal like your half marathon!
Fantastic experience: Caroline was incredibly professional and thorough and diagnosed the root of the problem, not at all what I had gone in for or expected but she was able to,refer me on to a rheumatologist and her diagnosis was indeed correct. Very grateful!
Hi Marie - thank you for your glowing review, Caroline often goes above and beyond!
Fantastic experience: Reliable and expert tailored advice. Great results. I am now running again.
Hi Jane - great to hear you're running again and glad we could help you!
Fantastic experience: Great experience at the clinic—everyone is welcoming and professional. A special thanks to Anthony, who's been doing an amazing job helping me recover. His approach is both effective and encouraging, and I really appreciate the care and attention he puts into the session. Thank you
Hi Marco! Glad to hear you've had such a great experience with us, we're proud of how personable our FOH team is and Anthony is an amazing physio!
Fantastic experience: Sam Stringer was very helpful during my pre-surgery rehab for my ruptured ACL. He was very attentive and patient and regularly checked in to make sure I was getting the most appropriate treatment and plan. Would highly recommend.
Hi Rebecca, thank you so much for your review! Sam is a great physio, glad to see he was able to get you back fighting fit!
Fantastic experience: I highly recommend Eli, who is both highly qualified in sports massage and osteopathy. I had a sciatica injury in my lower back and she accurately diagnosed it and cured it in a few weeks with massages and exercises. I am now seeing her for a painful left shoulder and an impingement in my neck. It is a long standing problem but I feel I am making progress.
Hi Emmanuelle, thank you so much for your lovely review about Eli!
Fantastic experience: I highly recommend Jon Zulueta at the Balance Performance Physiotherapy Clinic, London. After struggling with dizziness and balance issues, Jon's expert care has been transformative. He took time to thoroughly understand my symptoms, explained everything clearly, and created a personalized treatment plan that has significantly improved my quality of life. His combination of extensive experience, technical expertise and genuine compassion made all the difference, and I'm now able to enjoy more activities I once avoided due to fear of dizziness. The clinic provides a welcoming environment with efficient administration. If you're experiencing balance problems, Jon is the expert you need in alondon. His dedicated and supportive approach truly changes lives – I'm incredibly grateful for the difference he's made in mine.
Hi Lena! Wow it's amazing to see how much of a difference Jon makes. He really is an incredibly specialist! We're also really glad to hear the environment was welcoming and our admin team was efficient, they're the backbone of Balance.
Fantastic experience: Went to see Jarryd about an ongoing shoulder injury and I can highly recommend him. He worked out an ongoing stretch and strength programme which was then modified after a few weeks and now my shoulder is as good as new. Thanks Jarryd and Balance!
Hi Ben, thank you for such a glowing review! So glad to hear you're as good as new, Jarryd is really skilled.
Fantastic experience: Jarryd was fantastic. I jarred my back and after just one session it was much better and cleared up totally after a few days. Thanks
Hi Jon, thanks for your review! Jarryd is one of our go-to physios for spinal issues so it's great to hear how his expertise helped you too!
Fantastic experience: I had the pleasure of working with Dan at Balance after my ACL surgery, and I couldn't be more grateful for his expertise and support throughout my recovery. From the start, he provided insightful guidance and tailored exercises that seamlessly integrated into my regular gym routine. Thanks to his advice, I was back to strength training in just a couple of months, and within 4-5 months, I was sprinting and running again with no pain or limitations. Now, I'm back to playing tag with no issues at all! If you're recovering from an injury, especially ACL surgery, I highly recommend seeing Dan. His approach is effective and personalized, and he's truly an expert in the field.
Hi Stacey! Much appreciated for your great review, Dan will be really pleased to hear how well you're doing!
Fantastic experience: Injured my knee and worked with Sam over a few months to build strength and reduce pain. Now back to running and hiking without any issues! Would definitely recommend.
Hi Iona - thank you for your review! Sam's a great physio, glad to hear you're back to running and hiking as a result of his treatment.
Fantastic experience: I’ve been a client at this physiotherapy clinic for several years, and I can't recommend them enough. They've been absolutely fantastic in helping me recover from a series of injuries, with the most recent being related to one of my ankles. Sam, in particular, was an absolute legend—his expertise and care made all the difference. Thanks to their treatment plan and guidance, I’m back to where I was before my accident. If you're looking for top-notch physiotherapy, this place is definitely the one to go to in South London! Highly recommend!
Thanks so much for you kind review Marie! Really glad Sam was able to help you, and we appreciate the recommendation!
Fantastic experience: I had the pleasure of visiting Balance Performance Physiotherapy, and I couldn’t be more impressed with the level of care I received. Sophia, the physiotherapist I saw, is absolutely excellent. She’s incredibly knowledgeable and brings a wealth of expertise to her practice. She took the time to listen to my concerns, thoroughly assessed my condition, and explained everything clearly. I felt completely at ease throughout our sessions, and the results have been fantastic. I highly recommend Balance Performance Physiotherapy and especially Sophia for anyone looking for top-tier care!
Thank you so much for taking the time to share your treatment experience with Sophia! We're thrilled to hear about your positive outcomes under her care. We really value feedback like yours as it helps other potential patients feel confident in choosing our services. I hope we can continue supporting you in your wellness journey.
Fantastic experience: Both my teen boys have seen Dan Elias (sports/youth physiotherapy) and I have and would highly recommend him. He was great with the boys, explaining everything in a way that engages them and that they understand and was very thorough. He helped get my son back to high level competing after long periods of being unable to train and race due to on going injuries, we were so glad we found him!
Hi Lara - thank you so much for your great review! We're really glad to hear Dan was able to get your son back up and running to compete.
Negative experience: I am very disappointed with the service. Jose cancelled my appointment the day before the scheduled appointment. When I tried to cancel my appointment the day before, he asked me to pay the full amount to respect their 72 hour cancellation policy! --- Response to reply: First of all, when I was offered alternate times, I chose the Friday slot on the following week. When I called to "time swap" to another day, I was told I could only make a new appointment, but not change the existing appointment. Why was I not offered the same courtesy that I offered you? I understand your time is valuable, but so is mine. If your cancellation policy is designed to protect both of us, why is Jose able to reschedule within 75 hours, which does not respect your cancellation policy? How is this a consistent policy?
Hi Yvette, I'm sorry to hear you were disappointed with our service. Our records indicate that the appointment cancellation in question was a request for a time swap that day rather, in order to try and accommodate an urgent patient booking, after which it was opted to be cancelled instead and rebooked for the following week. Our cancellation policy is designed to protect both our patients and our dedicated staff members. We frequently experience last-minute cancellations that can significantly impact our providers' schedules and income. By maintaining a consistent policy, we ensure that our staff can plan their workdays effectively, are appropriately compensated, and continue providing high-quality care. We want to emphasise that Jose is known for his exceptional commitment to patient care. He consistently goes above and beyond, often creating additional appointment slots to accommodate patient needs and ensuring everyone receives the attention they require.
Fantastic experience: Dan as the youth physiotherapist has over the last year has been all of my teens children for various reasons. He has been very patient with them and explained what their muscles needed. He is very keep to find exercises that the teen will take onboard and actually do. They all came away saying how great Dan was and how informative they found their appointments.
Thank you so much for your amazing review, Dan is an expert in the field of youth physio and it shows! We're glad to hear you've great results with your kids.
Fantastic experience: My 13yo daughter was referred to Steve Connor (podiatry) and Dan Elias (youth physio, sports rehab) and both were excellent in every way. Thoughtful, thorough, easy to talk to, tailored everything to what she needed and went the extra mile whenever they could. She responded really well to how they worked with her and her recovery was very welcome. I’m not sure what else I could want from such a service. Highly recommended.
Hi Archie - thanks for your great review, we're really glad to hear your daughter's recovery was able to be facilitated so well by Steve and Dan!
Fantastic experience: Really friendly staff, managed to get an appointment very quickly. I saw Sam who was great - he helped me get back to playing sport and worked around my availability/ insurance cover.
Hi Liam, thank you for your lovely review! Sam is a really skilled physio so we're glad to hear he helped you get back up and running in your sport!
Fantastic experience: I have been under the care of Jonathan Zuletta for the last 6 months for L leg pain, pins and needles and weakness. Since working with Jon my symptoms have improved exponentially. Jon has always been attentive and thoughtful explaining what’s going on and giving me an evidence based treatment plan which worked like magic. My pain has decreased and my strength has improved. He gave me time and support in between sessions. He made an effort to research the treatment of my odd symptoms. I now know what I need to do to get to 100% and feel confident that I will be able to achieve this. Thank you very much Jon.
Hi Renu - thank you for your review and so glad to hear your symptoms have improved under Jon's care! He's really dedicated to the best outcomes for his patients.
Fantastic experience: I had pain in my feet and went to Balance Performance Physio, the first appointment with Steve, I had a 'checkup', lots of questions and trying movements to see if they could establish what the pain was due to. On the second appointment I had Sam take me through exercises to improve mobility, and I have to say I haven't had to go back as I haven't had any pain since. If it comes back though, I will be sure to go back to Balance Performance Physio - lovely staff and great results (so far at least). Thank you!
Hi Marta - thanks so much for your review! We're glad to hear you're pain-free as a result of Steve and Sam's treatment, they're both great clinicians!
Fantastic experience: Im so grateful to the friend - a ex client of Balance Performance - who recommended them. I had 3 in person sessions and some excellent support material from my therapist Sam. Apart from his expert sensitive guidance and support, I learned a lot, and am now on the road to full recovery.
Thanks so much for your review Robert! Glad to hear Sam was able to help you, he's a great physio.
Fantastic experience: After years of suffering from lower back issues and sciatica, Dan Elias was able help me manage my pain and get back to my normal life. I was struggling with everyday movements such as walking, standing, sitting, getting in and out of bed, and commuting to work. And now I am able to do all of the above and finally get back in the gym. Many thanks to Dan!
Hi Chris,
Thanks so much for your review! We're glad Dan was able to help you get better, he's a great physio.
Fantastic experience: I’ve been working with Jonathan Zulueta for the last few months for my vestibular rehabilitation and I couldn’t recommend him more. I developed dizziness, neck pain & vestibular migraines out of the blue in November which was very disconcerting but Jon really put me at ease, he went through all my symptoms with me to get a better understanding of what he was working with & also explained the root causes of my issues. Every session is challenging and innovative, Jon is creative with exercises and makes physio fun! After every session he followed up with exercises tailored to me and changed them accordingly as I progressed. Jonathan is really knowledgeable & so positive, I’ve seen a lot of improvement already and I’m finally starting to feel bit more like myself so thank you Jon!
Hi Jessica,
Thank you so much for such an amazing review of Jon's services! He is truly an exceptional physio and we're lucky to have him.
Fantastic experience: Dan Elias has been seeing my adolescent son for physio for the last 3 months for a sprained ACL. We could not be more delighted to have found such a fabulous guy. He has been so professional, knowledgeable and kind and fun. My son has actively enjoyed going to see him for physio. He gradually increased the intensity of the exercises until he was able to play sport again. Balance physio were also brilliant with communication and booking appointments. I wholeheartedly recommend Dan for physio for any young person.
Hi Samantha - thank you so much for your fantastic review of Dan's treatment and our clinic!
Fantastic experience: Thank you balance. I have had two knee replacements within the last three months and have been visiting balance twice weekly. I am greeted by smily friendly people and I cannot fault the physiotherapy sessions I have had. The physio pushed me to the far end of my comfort zone which is what is required for rehabilitation. They listened and adapted exercises to suit my situation. Once I was improving I was taken into the gym and shown exercises to improve strength and build up the muscles around the knee. A five star experience
Fantastic experience: I went to see Steve a few months ago and it was incredible! I walked in to the practise in pain, told him my problem, he correctly diagnosed my stress fracture and I left pain free. He gave me next steps and referred me to get an X ray. I would highly recommend. Amazing service from Balance
Negative experience: Felt my condition was not severe enough for the Physio’s sympathy - only received my exercises the next day at 5pm which consisted of 4 exercises in total. Treated like just a number with zero care. For £95 a session definitely expected more.
Hi Bianca,
We're very sorry to hear that your experience was less than we expect, our standards of care are very high and your experience concerns me greatly. I've started an investigation and will be in touch with you directly. K.T (Clinic Manager)
Fantastic experience: Dan Elias was exceptional in dealing with my chronic hamstring injury. His expertise and thoughtful consideration and planning of my rehab was impressive.
Hi Larry, Thanks you for the lovely shoutout for Dan. We are so pleased you are recovering well and agree that Dan it brilliant!
Positive experience: I went in for a basic bike fitting session in September 2020, hoping to solve a knee issue that I have had for a while. They suggested raising the saddle by 3cm, which we did, although this didn’t quite solve my knee pain it ended up being a source of another issue. I now can’t even sit on the saddle as it’s causing a great deal of pain in my pelvic area. We even changed my saddle in another fitting session, which I had to pay for, but this didn’t work out. I have spent time and money on these two bike fitting sessions and I have got no benefits from them and I feel rather disappointed. Bottom line, many months after my second session I’m still experiencing my knee issue and my pelvis pain, which I didn’t have before. I think that a one-hour session wasn’t enough to analyse my issues and make adjustments to my bike therefore I wouldn’t recommend this place for bike fitting.
Hello Walter, I'm sorry to hear about your experience. If they havent already someone will be in touch very soon.
kind regards
Jonathan Lewis
Fantastic experience: Always superb physiotherapy
Thank you so much for the 5 stars!
Fantastic experience: Great experience working with Anthony. He was very considerate of ensuring I was still able to exercise whilst rehabbing my knee, making the recovery process a lot more pleasant.
Thank you for the lovely review for Anthony. We are pleased you are recovering well!
Fantastic experience: I went to see Jonathan a few months before my marathon for a sports massage. I had back pain which was preventing me from training . Jonathan focused on the area of concern and I completed my marathon injury free a couple months later !
HI Kate, We are thrilled that you got back on track for your marathon. Jonathan Lewis is brilliant and has helped a number of sports people. Thank you for the shoutout, it's always appreciated.
Fantastic experience: I cannot recommend Jonathan Zulueta more highly enough – out of all physios I’ve been assessed by, he is highly experienced and knowledgeable (especially for vestibular and musculoskeletal problems). I have being seeing Jonathan over the last 2 years at Gauden Road – he quickly diagnoses any issues that need addressing, explains the root cause of each issue and recommends the optimal exercises to improve or eliminate these deficits. The exercises Jonathan suggests are always tailored to his patients and will vary depending on your level of fitness to ensure the quickest road to recovery. He tries to challenge each patient by using innovative exercises that you can do at home and do not require expensive equipment or gym membership for. I have always recovered / gotten stronger and will continue to work with him whenever required. Other than this, Jonathan has a great personality and is someone who genuinely cares about everyone he works with – I always leave with a smile on my face with optimism for recovery.
Many thanks for your review Konrad! Jonathan is indeed an exceptional physio, and the level of care he extends to his patients is above and beyond. We're glad to hear your rehab journey has been progressing well!
Fantastic experience: I started working with Dan at Balance Performance after I began experiencing sharp pain from within my knee joint whilst running. Dan was quickly able to diagnose the problem on my first consultation and then set out a recovery plan aimed at strengthening my knee and improving balance. Within 2 weeks I was back to running, and 3 months on from the injury, I am back to full fitness and feeling stronger than ever before! Dan was always friendly and professional. He listened attentively, tracked my progress, and would send a summary email after each visit outlining my new recovery exercises which I found really helpful. Would certainly recommend. Thank you Dan!!
Thank you Tim for publicly telling everyone of your Physiotherapy experience and Balance journey with us.....Dan is a first class physiotherapist who really cares about his patient's all round experience and, as you've found out, it makes for a really speedy recovery, thanks for taking the time to review his and your work together
Fantastic experience: I was really lucky of finding this place. Yesterday I had a bad injury, I could hardly walk, and today I had to run the marathon, I decided to search on Google for a physiotherapist opened on a Saturday, to see if there was a chance for me to run. Nadia treated me really well, when she saw my foot she said it looked really bad, but we decided to try, she was excellent, she really healed me, and this morning i have been able to run, incredibly with no pain. Thank you Nadia, you are an excellent professional.
Wonderful news that you were able to make the run. Thank you for the telling others of how great Nadia is!
Fantastic experience: Amazing therapy treatment from Justina worked wonders for my severe neck pain, would highly recommend.
Thank you so much for your five star review. We think Justina is pretty special too! We are proud that our soft tissue (massage) therapists work hand-in-hand with the physios and are highly trained.
Fantastic experience: Anthony was brilliant, he has helped me get back to running, by helping me understand my body better, build strength and developing a manageable routine. Thank you!
Thank you for leaving a lovely review for Anthony! We are glad you have recovered well.
Fantastic experience: Recovering from a knee injury and surgery. These guys helped me get back on track - truly professionals! I even had a chance to meet the founder of the place, who works with professional athletes in Wimbledon. I had a devastating knee injury and a year after the rehab I played my first basketball game again! Absolute legends, shout out to Sonya, Anthony, Jenny, Derry, Joe and Graham for bringing me back on track! Also the reception desk people are super productive, effective, friendly, kind and swift! BPPT is the example of how businesses should run in UK!
Fantastic experience: I am extremely happy being treated here for my neck and back pain. Joe is doing an incredible job and already the first session helped me a lot. He and the whole reception time is also very nice to talk to and they take time to understand and treat my problems properly. Thanks all! :)
Fantastic experience: Attentive, professional staff! Kurt ensured I met my recovery goals with a combination of staight talk, encouragement and humor. Highly recommended!!!
Fantastic experience: I received amazing treatment for MS from neurophysio Jon Zulueta. Each session was specifically tailored to my needs and I left every time with a unique set of home exercises to follow. Over the course of several months, my balance and stamina improved greatly. Jon's friendly demeanor put me at ease and made the sessions enjoyable, and he was always available via text to answer my questions. Would highly recommend!
Thanks for your detailed review of the time and service you received from Jon Z. Excellent, and consistent with everything people share about their experiences with him.
Fantastic experience: I couldn’t be more impressed with the treatment I received for my sciatica. Underlying problem was quickly diagnosed and clearly explained along with the different stages of treatment that would be needed. The sessions were great, particularly the ability to spend time in the gym working through the exercises with Lucy able to correct and guide. This made it easy to do them at home between sessions. The programme of exercises has been transformative after 3 or 4 years of bouncing between different therapies with little success.
That’s great to hear. Thanks for the detailed review and 5 star rating. Lucy heads up an excellent team of professionals (physiotherapists, osteopaths and soft tissue therapists) assisting our clients directly with back, neck and pelvic pain.
Fantastic experience: Regan's women’s core and kettlebell classes have been excellent and helped my recovery after having a baby. Regan was able to skilfully tailor each exercise and aid my progression as my strength and fitness improved over time. I learned a tremendous amount from her, and my participation in these classes have made a huge difference to both my physical and mental health.
Thanks for your 5-star rating and review Elizabeth, we have a great womens health team here for sure!
Fantastic experience: Very good physiotherapy
Thanks so much for the 5-star review. We hope you are well.
Fantastic experience: I had an absolutely fantastic session with Anthony for my neck pain - he was super informative about what the cause of my issue was, and then was even more comprehensive in not only telling me what to do to improve it, but also in telling me why those exercises would work. I would strongly strongly recommend Balance and Anthony in particular!
Hi Tom, thank you very much for your 5-star rating and the detailed review you gave of Anthony's approach. One that we believe is shared throughout the team at Balance Performance.
sorry I didnt reply earlier, this one slipped my notice, Jonathan
Positive experience: Good physiotherapists and excellent equipment. i would have given a five star rating but appointments are sometimes entered into the diary incorrectly. Sessions can be cancelled on the day.
Hello Anne. Thanks for the review and the 4 star rating, truly appreciated.
Sorry to hear about your experience with appointment changes and cancellations. I believe Amie our business manager has looked into the circumstances and has hopefully been in touch with you privately.
Fantastic experience: Regan’s ladies core class really helped with my recovery from PGP and an emergency c-section after having my first baby. I’m now back again after having my second! She is very knowledgeable and great at tailoring every exercise to where you are in your recovery and the classes are a very friendly and welcoming environment for new mums and their babies.
Hi Ruth, thanks so much for your review and 5-star rating. We think Regan is great too! The women's health service available at Balance Performance is delivered by extremely knowledgable and experienced professionals. We know that but we love to hear that it actually means something, and is of value to our clients.
Fantastic experience: I had seen so many physios and osteos over the years and this place just blew them all out of the water. Lucy is so phenomenally lovely but has the brain the size of a planet and just uncovers things others had totally missed. I feel normally with this level of knowledge many physios would take a back seat but her hands on manipulation is like no other. I feel like I wasted money for years going to other physios. Brilliant place!
Hi Sally, thank you so much for this 5-star review. Very much appreciated!
Fantastic experience: I have started using Balance as a friend recommend. I initially went to Jose for my back/neck issues. Jose noticed my migraines were affecting me a lot so he suggested I visit Jonathan within the practice who specialises in this. Jonathan has brought a lot of awareness to some trigger points I was not aware of. And he provided extensive techniques to deal with my migraines. Overall, I felt both Jose and Jonathan were good listeners to what my issues really were and both did an excellent job at helping me.
Thanks for your positive words and your 5-star rating. It is very much appreciated. Jose (Vojta Therapy and Neurological Specialist) and Jonathan Zulueta (Balance, Falls, Dizziness and Neck Pain Specialist) are both excellent Physiotherapists - we agree!
Fantastic experience: Received excellent advice on numerous occasions from the highly experienced, efficient and professional team. Certainly value for money, no hesitation in recommending them.
Thank you so much for your testimonial for the team and your 5-star rating. Your recommendations are much appreciated
Fantastic experience: This is not a place where you will are told to take anti-inflammatories and rest until the pains and aches go away, instead you are taught how to move better, which muscles to strengthen, which to mobilise - so you can retrain your patterns and get stronger than before injury. Highly recommend!
Thank you for your 5-star review, much appreciated. Who on the team did you see?
Positive experience: Very Clean, modern, spacious
Thanks for the 4-star review Jason. We are grateful for all the feedback our clients give us. Let us know what we could have done to receive a 5th star ⭐️
Fantastic experience: I went in recovering from proximal humerus ORIF, using as a top up to my NHS physio. This was the 2nd private physio I'd gone to after my first physio moved. From my first interaction with my physio (Jo) it has been brilliant. The first session sitting down going through my injury so they fully understood where I was in my recovery and my issues. They rooms are nice and there is a small gym set up that we use during sessions to work on physio exercises. I would without hesitation recommend this place to anyone in need.
Thank you so much for your excellent review of our clinic and particularly the cate and attention you’ve had from Joanne Coates. Great!
You’ll be sure to discover more of our facility as you progress and find yourself in our 1st floor movement and conditioning studio doing your advanced and dynamic rehabilitation.
Keep us posted!
Fantastic experience: I was having neck and shoulder pain on my new bike, and a previous bike fit had actually exacerbated the problem. I emailed Balance and had an appointment with Pat and Anita within a few days. Over an hour, they pin-pointed the issues with the existing bike fit and made necessary adjustments tailored to my size and flexibility, whilst also providing stretches to alleviate my existing pain issues. A few weeks later, I am pleased to report that I am feeling much better on the bike now and am back to enjoying cycling again. Highly recommend! EDIT: Also to add that I felt safe and secure with their protective measures against Covid-19
Thanks for an excellent review and your EDIT to mention our COVID secure approach. Timely!
Pat and Anita are definitely an effective partnership in merging a cyclists body - with its tensions and dysfunctions - with their bike for efficient and joyful cycling!!
Fantastic experience: The physiotherapists
Thank you Julien! All reviews are appreciated and feedback welcomed. Five stars are especially gratifying!
Fantastic experience: Excellent staff, easy location. Very well cleaned and cared for in covid times
Thank you Wayne your feedback is much appreciated - especially by those on our team who have been working to stay on top of the cleaning and sanitising.
Fantastic experience: I have been having online virtual some sessions during lockdown with Jonathan Zulueta and can honestly say that it is better than any face to face physio I have had with anyone else. He has been absolutely brilliant and really helped with the pain I had been suffering with. His weekly programmes are easy to follow and I am so grateful for him being at the end of whatsapp. He has gone over and beyond his service by making himself available for a message at any time of the day! Can't thank you enough!
Thanks Ione, Jonathan Zulueta really is an excellent health professional. It’s great to receive this testimonial as it helps us spread the word about Jonathan’s skills, both in-person and online.
Fantastic experience: I had a great experience at Balance. I saw Sophie and she gave me some really useful advice and exercises to support me following an operation. Highly recommended.
Thanks for your 5* review. Much appreciated - good review really help us spread the word about our excellent team of professionals. I hope you’re still progressing post-op. Seeing someone at Balance again now?
Fantastic experience: Balance Performance physiotherapy are the best in the business. I have been treated by Lucy for a herniated disc both pre and post operatively. She is incredibly knowledgeable, professional, friendly and I feel very lucky to have found such a great local physiotherapist. Thank you.
Thank you so much for your review Eilish. I hope you have continued to improve over the last couple of months.
Negative experience: The physio I had was a nice enough young guy but I came out feeling worse than when I went in. I overpaid for someone who wasn't as qualified as another physio with many more years experience. I wasn't filled with confidence when he was analysing my injury and my leg was in more pain on my way home and days later. I went to see someone else who was able to help my injury almost immediately. It's unfair to charge someone a lot of money when you don't get the same service from someone who is much more experienced.
Hi Alice,
I’m so sorry to hear about your experience with us. I will be in touch personally by email.
Jonathan Lewis
Fantastic experience: Highly recommended. I had treatment for pregnancy related pain. Not only they offer brilliant treatment, they also teach you how to manage the pain on your own through exercise and self massage. I was able to manage the pain so much better than my previous pregnancy and I'm really grateful!
That’s a wonderful recommendation and we’re very happy to read them.
Did someone in particular work with you? Jo Fordyce or Regan?
Positive experience: Good professionals working for the company but they should get someone to permanently man the phones. Can be hard to get someone to answer when calling to make appointments. Their web based appointment service doesn't actually give you slots to pick just asks you what your preferences would ideally be. This can be frustrating when you are trying to book an appointment and have limited time.
Hi Luke, thanks very much for your feedback. All taken on board. It’s something we continue to work on. We’ve tried to outsource call management but that didn’t work well due to the nature of the questions we often need to field.
Our online enquiry form eases some pressure by initiating email booking. Our online booking using Mind Body Online diary seems to suit sports massage clients more so than anyone else though.
Thanks again
Jonathan Lewis
Fantastic experience: Amazing! Have looked after me for years!
Thank you so much for a 5 star review Alex! Always a pleasure to be part of the team looking out for you.
Fantastic experience: Immensly helpful multi disciplinary physio centre conveniently located. I am very lucky to have been introduced to Balance by a friend. They have helped me resolve some issues with my feet and knees very quickly and professionally. Since then my father has been using them for shoulder pain and vertigo (which Jonathan resolved within 2 sessions). My partner has also used them for acute neck pain (Balance were able to reduce the pain significantly just in time for a long haul flight - saving much potential discomfort). I can't rate this company highly enough. Many skilled professionals (with various skill sets) all under one roof. You can't go wrong.
Thank you so much for your excellent review. It means so much to us to get feedback, the excellent and positive is obviously gratifying but we always want to ensure we stay on top of things. Let us know how we can help you in the future.
Fantastic experience: I have always had an great experience here, very knowledgeable team who take the time to get to know their patients and their issues. I've returned when new issues crop up and recently saw Anthony, who worked through a knee problem and gave me a really solid plan for improvement in future. I would highly recommend.
What a great review - thanks for taking the time and spreading the word. Much appreciated.
Positive experience: A fab local physio centre. You can get pretty much anything you need here. Massages of all descriptions, classes, treatments, advice, gadgets. They even have a free foam roller rehab class to help iron out problem areas and injuries.
Hi Sarah, thanks for the great review and summary. Sorry for late response - this one evaded my radar!
Fantastic experience: Great professiobal
Thanks for your five star review, it is very much appreciated.
Fantastic experience: Great recovery experience, amazing stuff, highly skilled! I went at Balance after tearing my ACL during a martial arts training and I can say with confidence that i fully recovered without having surgery thanks to the expertise of Sophie Bloor and Jon Lewis. I definitely recommend both of them, they helped me a lot during my rehabilitation giving me a targeted training in the different phases the recovery and supporting me for the whole journey. I have now returned to my previous training better than i was before the injury. Highly recommended, top service and a big thanks to Sophie and Jon!
Thanks for the excellent feedback Andrea, truly appreciated. It was a pleasure working with you. We had some challenges of course, but you did the work and embraced changes to your habits of training and martial arts practice. Hence you got results! Thanks again.
Fantastic experience: Couldn't have asked for more pre and post knee op. Thoroughly recommended.
Excellent feedback - thanks very much for sharing, I’ll make sure it reaches those who were particularly involved.. Hope you’ll allow us to keep you progressing back to a full recovery and empower you to grow beyond your previous capacities.
Fantastic experience: Went to see Sophie this morning for some physio on my lower back - the massage was oh so painful but heavens I can now sit down and stand back up again with very little pain!! Still some work to do but thank you Sophie for getting me on my way!! (Posted by Malik in behalf of Arlene )
Thanks Malik. Excellent to hear Arlene found herself in good hands and is now on her way. Sophie V was very pleased to get the feedback.
Fantastic experience: I visited Balance Physio after straining my rotator cuff through weight-lifting. I had my first session with Anthony Adesanmi who used manipulation and I left the session pain-free with almost full mobility and was able to continue lifting. I had two further sessions and have had no issues since, even though I am lifting heavier. What I particularly liked about Anthony’s approach was that he provided a short-term solution so that I could continue to train, but also showed me some exercises and stretches to help prevent this issue arising in the future. I have also had a sports massage with Nadia Hussain and she was fantastic. My particular issue was a tight back and after one massage, it felt much looser and more comfortable when lifting. It was clear that she really knows her anatomy. I would definitely recommend Balance Physio and will be using them again; both for physiotherapy and sports massage.
Hi Christine, thanks so much for your rating and a detailed review. Agreed, creating some space and providing pain relief doesn't mean you can't begin to address the underlying cause and change some habits for better performance, recovery and health. See you again.
Fantastic experience: About the best clinical experience I've ever had. Graham Anderson instils total confidence and is meticulous thorough and realistic. I was looking for a miracle. Unfortunately miracles don't exist but Balance Performance provide the next best thing!
That’s a great review you’ve given Graham and the Balance Performance approach that every professional here shares. Thank you.
Fantastic experience: I saw Anita today for a problem with my shoulder. She was very knowledgeable, helpful and friendly. They have plenty of space and several of their physios have worked with national sports teams and professional sportspeople. Recommended.
Fantastic experience: A great physio with lots of good equipment
Thanks for your 5 start review, we truly appreciate it!
Fantastic experience: Great service and good location.
Thanks for your 5 star review, it is very much appreciated. Glad to hear we served you well.
Fantastic experience: Highly recommend the post natal classes and kettle bells. Great workout
Thanks Geraldine. Regan has great experience and kettlebell knowledge - both as a class teacher/women’s health physiotherapist and gained as a participant after each of her pregnancies.
Fantastic experience: I started running this year and developed some problems with Iliotobial Band syndrome. I visited Anthony at Balance to have my run analysed and during the appointment, he enquired about my running, my goals, and then put me through the video analysis and coached me on how to change my posture, cadence and balance. I have listened and undertaken his advice and with the exercises he gave me I have overcome my problems and am running faster and further than I had been. I cannot thank you enough for your professionalism and attention. I subsequently returned for a follow up appointment to review my running and went through exercises to improve my core strength which has been extremely beneficial. If you exercise, go visit these guys as they're completely brilliant, and they'll guide you on your path. Best money I've ever spent and definitely recommend their services. thanks Balance Physio!
Thanks for the review and the 5 stars Owen. Much appreciated.
We agree with you about Anthony. He has a great understanding of running injuries, the essential rehab and the road of restrengthening and reconditioning that it is absolutely necessary for those wanting to exceed their pre-injury abilities.
Negative experience: Went in thurs afternoon to get help with tape for my hands.blistered from rowing at gym.asked the girl on reception for help...she just said there over there...no effort at all to help me.she looked bored and angry.even when i paid no thank you or anything just a dirty look...this is terrible service.a receptionist is the first impression of a business...i have been here for therapy with keith who is excellent and girls on reception also...i was going to book a follow up appointment but this has totally put me off returning.please do something as this girl is harming your business.she is white..looks short.it was about 230 -3pm..thurs.16 nov.
Hello Joe, that’s very disappointing to hear. Sorry you had such a poor experience at Balance Perfomance. I’d like the opportunity to speak if possible and see if we can help put this right. Jonathan Lewis
Fantastic experience: Can't say a bad thing about this place. I've lost count of the number of injuries and operations I've had and also the number of different physios I've seen over the years. Since I found these guys no-one has come close to their level of knowledge and desire to get you back to full fitness as quickly as possible. The only downside is the cost, but as the saying goes, you get what you pay for
Fantastic experience: Excellent service all round. My PT (Lucy Goldby) has been great, even offering free testing of their supply of ergonomic chairs for extended periods of time. As a physician myself I couldn't recommend them more highly.
Fantastic experience: Lucy Goldby at Balance is exceptional. Having attended many different physios she is by far the best and I would highly recommend.
Fantastic experience: Excellent experience with 2 physios (one left, the other was Keith Hall) at this practice over 4 appointments for a lower limb problem related to running. Assessment was thorough, and treatment plan was evidence-based, and fitted in with my other commitments without being too onerous. Now symptom-free and discharged with maintenance exercises. Very happy.
Fantastic experience: Highly recommend Balance Physiotherapy in Clapham. Lucy Goldby and the team offer a superior and expansive service to clients. The flexibility in opening hours makes it very accessible to attend appointments.
Thank you for your kind words and feedback. They are very much appreciated.
Fantastic experience: Balance Performance Physiotherapy is the best Physiotherapy centre I have experienced ... and I have experienced many. First and foremost, they care about their clients. They understand injury, they understand the body they also understand what is realistic in today's working life. Second they truly understand the body. I rate the team at Balance Physio as simply the best.
Fantastic experience: I am a professional MMA (Mixed Martial Arts) athlete and have been lucky enough to be looked after by Balance Physio for the last 4 years, they have helped me through many injuries (the worst being a ruptured hamstring that required surgery) and I am now back even stronger! I have been to many other practices but Balance are by far, heads and shoulders above the rest.
Thanks Alex. Truly appreciate your rating and kind words. I'll pass them on to the team. We'll keep working hard for you through the ups and downs. We see plenty of ups ahead!
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